VRIOGS 002.1 Railway Station Design Standard and Guidelines

VRIOGS 002.1 Revision A 27d) Under cover so sunlight does not fall directly on or interfere with clear viewing ofthe display screens;e) Provide a clearly defined demarcation between PAID and UNPAID zones;f) Installed indoor, out of rain and direct water sprays;g) Where practicable in such a position that allows staff from within the ticket office tohave an unobstructed view of the adjacent CVM, the concourse and preferably thestation entry points.When determining the location for smart card ticketing facilities consideration shall begiven to the type of smart card reading facilities system to be installed. The type of cardreading facility (Gate or FPD) may be identified in the project brief but there is also a needto consider the future ticketing requirements at the station.There are 2 types of smart card ticket validation systems available, those being smart cardgates, and FPD, The ‘footprint’ of each of these systems are quite different and areoutlined later in this document in Section 12.4 ‘Smart Card Ticketing Systems’. If smartcard gates are identified as being the preferred means of smart card reading facility,provision shall be made for future expansion of the number of smart card gates. Wheresmart card gates are not installed, the transition area between the unpaid and paid areasshall allow space for FPD to be installed in the future. For detailed requirements of smartcard ticketing systems, refer to Section 12.4.7.6.7 Passenger InformationPassenger information that shall be provided at a station entrance includes staticinformation, audible information and physical information. Electronic Information may alsobe provided based on the requirements of the ARO. General information about transportsystems shall be accessible to all passengers 7 .i. Static information provided at the station entry shall include:ii.iii.a) Stations signage provided in accordance with the Metlink Master Style Guideand the DSAPT;b) Metlink train running information prior or adjacent to smart card ticketing;c) Building Code of Australia statutory signage;d) Local area way-finding information, within the unpaid area;e) Station identification and maps.Audible information provided at the station entry shall include:a) Public Address (PA) system;b) Where provided, ticketing window/s and waiting area/s to include AudioFrequency Induction Loops System (AFILS).Physical information provided at the station entrance may include:a) Tactile Ground Surface Indicators where required by DSAPT.For detailed requirements of passenger information systems, refer to Section 12.3Passenger Information.7 DSAPT Part 27.1NOTE: This document is controlled only when viewed on the DOT Engineering Standards website. Any othercopy of this document is uncontrolled, and the content may be inaccurate.