RECRUITMENT - PASSENGER SERVICE STAFF - Vietnam Airlines

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II. ARRIVAL FLIGHT - TRANSIT FLIGHT: 1. ARRIVAL FLIGHT: + Receiving and processing all the information of passengers and luggage. + Preparing for working instruments and other necessary facilities. + Implement the welcome process for passengers from the aircraft to the terminal. + Doing Special Service for passengers who need assistance + Return luggage to passengers. 2. TRANSIT FLIGHT: + Receiving and processing all the information of passengers and luggage. + Preparing for working instruments and other necessary facilities. + Implementing the welcome process for passengers from the aircraft to the terminal. + Implementing transit procedures and giving direction for passengers to the domestic terminal or to continue other international flight. + Doing Special Service for passengers who need assistance III. LOST AND FOUND AND HANDLING OF EXTRAORDINARY BAGGAGE CIRCUMSTANCES + Receiving and processing all the extraordinary baggage information and massages of passengers. + Receiving extraordinary luggage circumstances such as: lost or damaged by wear, tear off... + Implementing the searching process by world tracer system + Return luggage at the airport or take the address of the passenger. B. NATURE OF WORK - Employees are frequently exposed to many passengers in domestic and international terminals as well as other working department at the airport. - Always working under high pressure to ensure flights are on time.
- The job is organized according to a linked processes and coordination between many different departments. - Working time on shift / caps (flight schedules, 24 hours/ day) - Large working area and travel a lot, often influenced by sudden changes in temperature and weather (temperature difference between the ramp and the terminal). Working with TIAGS, you will have the opportunity to study and work in an international, dynamic, challenging environment. Wish you success!
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RECRUITMENT - PASSENGER SERVICE STAFF - Vietnam Airlines

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