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Conclusion/30Rather than hoping Gen Y workers are simply going to grow upand realize their older colleagues were right all along, leadersneed to understand that the generational differences are here tostay. They’re hard-wired and fundamental to the way membersof Gen Y live and work.Members of Gen Y value connection and rely on networks. They seek dialogue andinput regardless of location, rank or role. They search for meaning and the ability toexcel—and they want to be rewarded when they’re heading in the right direction. Theytake personal responsibility for finding the information and people they need to helpthem do their job, and this makes for a big challenge for most traditional organizationsand hierarchies. It’s just not how we do things...yet.Lurking within all this misunderstanding is a huge opportunity.
conclusion/31If you allow Gen Ys to use their strengths it just might lead to a new, innovativeapproach or experience that would otherwise never have been considered. After all,innovation, creativity, collaboration and flexibility are the very characteristics that manyorganizations are striving to increase, right?There is a light at the end of the tunnel for organizations experiencingthe bitter divide we all know as ‘the generation gap’, but the choiceis yours: continue managing Gen Y workers as you have every othergeneration, or recognize that it’s time to #understandgeny.
Page 1 and 2: Lance J. Richards and Jason S. Morg
Page 3 and 4: Introduction /03Improving productiv
Page 5 and 6: 05Gen Y, or the Millennial generati
Page 7 and 8: 07aA new workplace,newworkforce
Page 9 and 10: A new workplace, a new workforce/09
Page 11 and 12: 11What definesGen Y?
Page 13 and 14: What defines Gen Y?/13Technology an
Page 15 and 16: What defines Gen Y?/15Yet, consider
Page 17 and 18: 17matterTrust and dialogue
Page 19 and 20: Trust and dialogue matter /19Member
Page 21 and 22: 21Engaginga multi-gen workforce
Page 23 and 24: Engaging a multi-gen workforce/233.
Page 25 and 26: Engaging a multi-gen workforce/257.
Page 27 and 28: managing the workplace collision /2
Page 29: 29Work as the traditionalemployer s
Page 33 and 34: eferences /33“Millennials at Work

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