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Introduction /04Where once we may have been daunted by the prospect of the much-maligned andlittle-understood Gen Y, or the Millennial generation, representing 44 percent of the USworkforce by 2020, our research indicates that this demographic brings a fresh approachto the workplace. In combination with the experience and knowledge of the generationsbefore them, this could be the exact solution business needs.The simple truth? If leaders can adapt their mindsets and processes toembrace genuine integration of the learning and leadership styles ofBaby Boomers, Gen Xs and Gen Ys, they will bolster their success—andresilience—in the changing world of work.
05Gen Y, or the Millennial generation, will represent44 percent of the US workforce by 2020Source: Bureau of Labor Statistics; BLS Monthly Labor Review, January 2012
Page 1 and 2: Lance J. Richards and Jason S. Morg
Page 3: Introduction /03Improving productiv
Page 7 and 8: 07aA new workplace,newworkforce
Page 9 and 10: A new workplace, a new workforce/09
Page 11 and 12: 11What definesGen Y?
Page 13 and 14: What defines Gen Y?/13Technology an
Page 15 and 16: What defines Gen Y?/15Yet, consider
Page 17 and 18: 17matterTrust and dialogue
Page 19 and 20: Trust and dialogue matter /19Member
Page 21 and 22: 21Engaginga multi-gen workforce
Page 23 and 24: Engaging a multi-gen workforce/233.
Page 25 and 26: Engaging a multi-gen workforce/257.
Page 27 and 28: managing the workplace collision /2
Page 29 and 30: 29Work as the traditionalemployer s
Page 31 and 32: conclusion/31If you allow Gen Ys to
Page 33 and 34: eferences /33“Millennials at Work

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