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Introduction /04Where once we may have been daunted by the prospect of the much-maligned andlittle-understood Gen Y, or the Millennial generation, representing 44 percent of the USworkforce by 2020, our research indicates that this demographic brings a fresh approachto the workplace. In combination with the experience and knowledge of the generationsbefore them, this could be the exact solution business needs.The simple truth? If leaders can adapt their mindsets and processes toembrace genuine integration of the learning and leadership styles ofBaby Boomers, Gen Xs and Gen Ys, they will bolster their success—andresilience—in the changing world of work.