NCR USB Printer Setup in OPOS (RSM)

NCR USB Printer Setup in OPOS (RSM)This documentation demonstrates the procedure listed above performed on anNCR 7402 RealPOS 70 terminal. On your terminal the process may be slightlydifferent but the procedure should be almost identical for all terminals.Before you attempt to install this printer - do not plug the interface cableinto the printer - please follow the instructions below to ensure asuccessful installation of this printer.If you have not done so, download and install RSM from the NCR drivers/patcheswebsite. If you are uncertain how to or are having troubles please follow thearticle on our TKP that shows a step by step approach on how to install RSM onthis terminalTo download RSM – please follow the link and instructions below:http://www5.ncr.com/support/support_drivers_patches.asp?Class=External\displayScroll down to NCR Retail Peripheral Software Packages and download thelatest version of RSM.At the time of this publication the latest version is 02.05.00.00.You will also need to download the USB I/O network drivers for your specificterminal. For the 7402 terminal you will need to download the following file.http://www5.ncr.com/support/DownloadFile.asp?link=http://www5.ncr.com/support/pcfiles/Retail/Solution/SoftwareCenter/060907_ip4n5340.exeDownload to a location you will remember.

Double click the exe. Click RUN.Click OK.Do not extract the file to the TEMP directory - extract it to the same location yousaved the driver to so you will know where the files are for future use.Enter in the location you want to extract to and click UNZIP.

Click OK.Click CLOSE.In the folder you extracted the files to double click the ionetwrk.cab file

Select all files, right click, and click EXTRACT:Extract the files to the same location you extracted the original files from the exeto. Click EXTRACT

Double click edgeport.exeThe Edgeport application will load.

Plug in your printer. The found new hardware wizard will pop up.Click NO, NOT THIS TIME and click NEXTClick INSTALL FROM A LIST OR SPECIFIED LOCATION and click NEXT

Browse to the location where you extracted the exe and cab files and clickNEXT:The new hardware wizard will install your printer

Click FINISH to close the new hardware wizardAnother found new hardware wizard will open to install the virtual com port yourprinter will communicate over. Click NO, NOT THIS TIME and click NEXT

Click INSTALL FROM A LIST OR SPECIFIED LOCATION and click NEXTClick BROWSE, select the location you extracted the exe and cab files toand click NEXT

Click FINISHIn the EDGEPORT application you will now see your device listed:

Click the plus sign (+) beside the printer name to see what virtual com portthis device is on. Remember that com port as it will be needed when you setthe printer up in RSM. Click OK to close the applicationDouble click the RSM icon on your desktop:Select POS Printer under devices:

Change profile name to NCRPOSPrinter.7197 or which ever model printer youare installing and click OKIf needed change the Com Port and port settings to match that of the printer’scom port in the edgeport.exe application and click SAVE.

Click Diagnostics, select Local Attended and select OKSelect a test to perform and click RUN TEST:The status of the test will be displayed. Click OK.

Click DONE:Click OK:Your Serial printer is now set up for OPOS.Your device name is NCROposSO.POSPrinter