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MATE System Controller and Display User Manual Copyright 2003 © OutBack Power Systems, Inc.19009 62 nd Ave NE, Arlington WA 98223 USAPage 38 Rev 2.30 03/31/04 Tel 360 435 6030 Fax 360 435 6019
7.0 TroubleshootingMATE does not power-upThe OutBack MATE is powered by the OutBack product that it isconnected to. Make sure that all OutBack Products are powered-up andoperating correctly before connecting the MATE. Check or replace theCAT5 cables running from the MATE to the OutBack product.MATE does not find a DeviceMake sure that all OutBack Products are powered-up and operatingcorrectly before connecting the MATE. Check or replace the CAT5cables running from the MATE to the OutBack product.If a HUB is being used, make sure no OutBack products have beenmoved, unplugged, or added. If they have, follow the instructions inMATE Setup Communications Options to REPOLL for moved or newdevices.MATE does not display the correct meteror setting.Make sure that all OutBack Products are powered-up and operatingcorrectly before connecting the MATE. Check or replace the CAT5cables running from the MATE to the OutBack product.If a HUB is being used, make sure no OutBack products have beenmoved or unplugged. If they have, follow the instructions in MATE SetupCommunications Options to REPOLL for moved or new devices.MATE will not EQ my system when I usethe EQ function under the button.Older FXs and MXs with a newer MATE will not be able to utilize thissystem wide command. FXs that do not respond to this command canhave an EQ cycle started by using the EQ start function located in theSTATUS/FX/MODE menu. From the Main screen press ,, . Continue to press until you see the EQfunction. If a HUB is used, FXs must have an EQ cycle start individuallyfor each FX on the HUB (Use the button to cycle through theavailable FXs).MATE displays a ‘COMM ERROR’If the MATE receives too many interrupted or corrupt communicationswith OutBack products attached to the HUB, it will display a ‘COMMERROR’ screen.Choosing ‘VIEW DEBUG’ takes you to a screen that lists all ports andaccumulated errors. Any Port experiencing errors can be found by theerror count after the Port number.In the example to the right,Port 4 has a large number oferrors detected (04:025means Port 4: showing 25errors).00:000 01:000 02:00003:000 04:025 05:00006:000 07:000 08:00009:000 10:000 2M:000Pressing any key will take you to the SETUP/MATE/COMM screen,which will allow the error counts to be reset using the ‘RSET’ button, theDebug screen can be redisplayed by using the ‘VIEW’ button, or user canget back to the SETUP menu by using the ‘BACK’ button.Use the information on the Debug screen to locate the problem device.Make sure that it’s DC breaker in on, and that is operating correctly.Check or replace CAT5 cables running from the HUB to that device.Copyright 2003 © OutBack Power Systems, Inc. User Manual MATE System Controller and Display19009 62 nd Ave NE, Arlington WA 98223 USATel 360 435 6030 Fax 360 435 6019 Rev 2.30 03/31/04 Page 39
Page 1 and 2: OutBack Power SystemsMATESystem Con
Page 5 and 6: 1.2 InstallationThe OutBack MATE is
Page 7: 2.2.3 ‘SOFT’ KeysThe four butto
Page 10: 2.3 Common Screens2.3.1 The Main Sc
Page 13 and 14: 2.4 Using the MATE with a HUBA HUB-
Page 15 and 16: 3.3 Summery Screen Options brings u
Page 17 and 18: 4.2 Grid-Use ModeGrid-Use mode is f
Page 19 and 20: 4.3 Advanced Generator Start ModeAd
Page 22 and 23: 4.3.6 ExerciseAn Exercise time can
Page 24 and 25: CONTROL KEYSINVInv Hot KeyINVERTER
Page 26 and 27: STATUS MENU--FXWARNINGS contSTATUS/
Page 28 and 29: SETUP MENU--FXSEARCHMAIN-----------
Page 30 and 31: ADVANCED MENU—FXCHARGER contADV/F
Page 32 and 33: ADVANCED MENU--FXSELLMAIN----------
Page 34 and 35: ADVANCED MENU--MATEAGS SETUPMAIN---
Page 36 and 37: TIMERSMAIN----------------6:54:42PS
Page 40 and 41: OutBack Power SystemsTwo Year Limit

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