Performance Improvement Report - 2011 - AiMHi

Note: Those who did not make referrals are most often those who are not in a position to refer to the Infant DevelopmentPrograms such as; a Manager from another agency, a Mental Health Counselor and a Social Worker from the hospital who does notusually make direct referrals to the Infant Development Program as they come through another route.Responses to referrals1. Received a prompt response to the referral 64%2. Not applicable/not sure 36%Working relationship with the Infant Development Program1. Are you aware of the services of the AiMHi Infant Development Program? 82%2. Do you feel you have good communication with the AiMHi IDP Consultants? 82%The relationships that develop between community members and the Infant Development Program vary greatly accordingto the nature of the working relationship. Surveys are sent to a variety of Service Providers and Agencies regardless ofwhether or not they are actively involved with the program such as Physicians and Health Clinics. Thus, there is notnecessarily a ‘working relationship’ with every program or person surveyed. Overall, responses were positive. Somerespondents left questions blank when responding to requests for information and on Consultant’s knowledge, or indicatedthat they either ‘didn’t know’ or that the question ‘did not apply’ to them. This year 39% of respondents chose the ‘notapplicable’ answer.IDP Recommendations for 20121. The Infant Development Team will review and update the medical information and risk assessment formsfrom the family welcome package. They will review and update the employee self evaluation to be morereflective.2. The Infant Development Team will review some material on Reflective Practice and incorporate it into theareas of their work where it’s a good fit.3. All Infant Development Team members completed the four day training for Itsy Bitsy Yoga in 2011. In 2012,consultants will complete the practicum part of the training to complete the certification. The IDP team willintroduce the program to the community by providing sessions for infants and sessions for tots.14