NEW YORK CATALOG 2012-2013 - Empire Beauty School

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How can a complaint be filed by a studentor employee?You should try to resolve your complaintdirectly with the school unless you believethat the school would penalize you for yourcomplaint. Use the school's internalgrievance procedure or discuss yourproblems with teachers, department heads,or the school director. We suggest that youdo so in writing and that you keep copies ofall correspondence to the school. However,the school cannot require you to do thisbefore you file a complaint with the NewYork State Education Department. If you dofile a complaint with the Department, pleaseadvise the Bureau of any action that youhave taken to attempt to resolve yourcomplaint.The steps you must take to file a complaintwith the New York State EducationDepartment are:1. Write to the New York State EducationDepartment at 116 West 32nd Street, 5thFloor, New York, New York 10001, ortelephone the Department at (212) 643-4760, requesting an interview for thepurpose of filing a written complaint. Bringall relevant documents with you to theinterview, including an enrollmentagreement, financial aid application,transcripts, etc. An investigator from theDepartment will meet with you and gothrough your complaint in detail.2. If you cannot come for an interview, senda letter or call the office to request acomplaint form. You must complete andsign this form and mail it to the office.Please include with it copies of all relevantdocuments. You should keep the originals.You must file a complaint within two yearsafter the alleged illegal conduct took place.The Bureau cannot investigate anycomplaint made more than two years afterthe date of the occurrence.3. The investigator will attempt to resolvethe complaint as quickly as possible andmay contact you in the future with follow-upquestions. You should provide allinformation requested as quickly aspossible; delay may affect the investigationof your complaint. When appropriate, theinvestigator will try to negotiate with theschool informally. If the Departmentdetermines that violations of law have beencommitted and the school fails to takesatisfactory and appropriate action then theDepartment may proceed with formaldisciplinary charges.What is the Tuition ReimbursementFund?The Tuition Reimbursement Fund isdesigned to protect the financial interest ofstudents attending proprietary schools. If aschool closes while you are in attendance,prior to the completion of your educationalprogram, then you may be eligible for arefund of all tuition expenses which youhave paid. If you drop out of school prior tocompletion and you file a complaint againstthe school with the State EducationDepartment, you may be eligible to receive atuition refund if the State EducationDepartment is able to provide factualsupport that your complaint is valid and todetermine that there was a violation ofEducation Law or the Commissioner'sRegulations as specified in Section 126.17of the Commissioner's Regulations. To file aclaim to the Tuition Reimbursement Fund,you must first file a complaint with the StateEducation Department at the addressincluded in this pamphlet. The staff of theState Education Department will assist youin the preparation of a tuition reimbursementform (a sample of this form should havebeen provided to you upon enrollment).Page 2 of 4
What is the tuition refund andcancellation policy?All schools must have a tuition refund andcancellation policy for each programincluded in the catalog and in the studentenrollment agreement.Read and understand the school's policyregarding tuition refund and cancellationbefore you sign the enrollment agreement. Ifyou do not understand it, or are confused bythe school's explanation, get help before yousign. You may ask for assistance from theDepartment at the address included in thispamphlet.What should students know about"private school agents?"Private <strong>School</strong> Agents are employed byschools for the purpose of recruiting orenrolling students in the school; they are notschool counselors. Private school agentscannot require a student to pay a placementor referral fee. Each school agent must belicensed by the New York State EducationDepartment, must have an Agentidentification card and must be a salariedemployee of the school. <strong>School</strong> agents whocannot show an Agent Identification Cardare breaking the law if they try to intereststudents in enrolling in a particular school orgroup of schools. The name(s) of theagent(s) who enrolled a student must appearon that student's enrollment agreement.Therefore, you should write down the nameof the agent who talked to you. Each studentwill be required to confirm the name(s) ofthe agent(s) when signing the enrollmentagreement. A full refund shall be made toany student recruited by an unlicensedprivate school agent or even by a licensedagent if there is evidence that the agentmade fraudulent or improper claims. To findout if you are eligible to receive a refund,you must follow the complaint proceduresincluded in this page.What should students know about"grants and Federal Direct Student Loans"?A grant is awarded to a student based onincome eligibility, and it does not need to berepaid (for example, New York StateTuition Assistance Program (TAP) grants orPell grants provided by the federalgovernment).Federal Direct Student Loans are low interestloans provided under the Federal DirectStudent Loan Program. The decision to applyfor such a loan is yours--the school cannot requirethat you apply for a loan. You should understandthat if you pay school tuition with moneyloaned to you from a lender you are responsiblefor repaying the loan in full, with interest, inaccordance with the terms of the loanagreement. A failure to repay the loan canhurt your credit rating and result in legalaction against you. Even if you fail tocomplete your educational program, you arestill responsible for repaying all of themoney loaned to you.It is your right to select a lender for a FederalDirect Student loan. The school cannotrequire you to apply to a particular lender orlending institution. However, the school canrecommend a lender, but if it does, theschool must also provide you with astatement about your right and ability toobtain a loan from another lender and theinsurance premiums charged on these loans.Read and understand all the information andapplications for financial aid grants andloans before signing.Page 3 of 4
Page 3 and 4:
WeLCoMe To eMPIReeDuCATIoN gRouPDea
Page 5: 1MISSIoN STATeMeNTThe mission of Em
Page 8 and 9: 4School OverviewEmpire Education Gr
Page 11 and 12: 7AdmissionsInformationNon US Citize
Page 13 and 14: 9AdmissionsInformationAmericans wit
Page 15 and 16: 11AdmissionsInformationNormal Time
Page 17 and 18: 13Tuition &Financial InformationFin
Page 19 and 20: 15Tuition &Financial InformationStu
Page 21 and 22: 17Tuition &Financial Informationd.I
Page 23 and 24: 19ProgramsHairdressing and Cosmetol
Page 25 and 26: 21ProgramsProfessional Requirements
Page 27 and 28: 23ProgramsHaircutting and shaping (
Page 29 and 30: 25ProgramsSkin Care and Procedures
Page 31 and 32: 27ProgramsUnit123456789101112131415
Page 33 and 34: 29ProgramsUnit123456789101112131415
Page 35 and 36: 31Programsmonsters and clowns Progr
Page 37 and 38: 33 STuDeNT SeRvICeSgRadUation and l
Page 39 and 40: 35PoliciesStudents who are absent o
Page 41 and 42: 37PoliciesRefund of title iv funds
Page 43 and 44: 39PoliciesTuition reimbursement Fun
Page 45 and 46: 41 PoliciesEmpire students are pers
Page 48 and 49: www.empire.edu
Page 50 and 51: Addendum B22 West 34th Street, New
Page 52 and 53: Addendum B2384 86th Street, Brookly
Page 54 and 55: Addendum B38-15 Broadway, Astoria,
Page 58 and 59: Where can students file a complaint
Page 60 and 61: Addendum D‐ Important Consumer In
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NEW YORK CATALOG 2012-2013 - Empire Beauty School

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