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Bharat Sanchar Nigam Limited - National Portal of India

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3.1.6 Integration at Zonal/ <strong>National</strong> Level is a desirable scenario for future. The<br />

bidder shall be required to ensure integration at Zonal/ <strong>National</strong> Level as and<br />

when mandated by BSNL. Any interfaces required for such integration should<br />

be preferably provided by the bidder along with the solution.<br />

3.2 Hardware (PC& Scanner)<br />

3.2.1 The specifications <strong>of</strong> PC’s & scanners to be supplied is enclosed at Annexure-5<br />

3.2.2 One PC & one Heavy duty scanner is required to be installed at the 13<br />

locations in all the 5 SSAs.<br />

3.3 S<strong>of</strong>tware (Central Server):<br />

3.3.1 The database, application s<strong>of</strong>tware and all interfaces shall be provided by the<br />

bidder. The application s<strong>of</strong>tware has to be web based.<br />

3.3.2 The operating system s<strong>of</strong>tware shall also be provided by the bidder.<br />

3.3.3 Only licensed s<strong>of</strong>tware’s shall be used for the server and the scanning<br />

machines. No freeware is accepted.<br />

3.3.4 The S<strong>of</strong>tware should provide for creation <strong>of</strong> various users along with assigning<br />

the variable access rights.<br />

3.3.5 The detailed requirements <strong>of</strong> the Web based S<strong>of</strong>tware along with various<br />

modules is enclosed at Annexure-2.<br />

3.3.6 The s<strong>of</strong>tware licenses required for any s<strong>of</strong>tware shall be obtained by the<br />

vendor and he should clearly quote the onetime charges and the recurring<br />

charges (with periodicity) for such licenses.<br />

3.3.7 The Source codes <strong>of</strong> the S<strong>of</strong>tware shall be made over to BSNL.<br />

3.4 Scanning Work: The tentative workflow / procedure shall be as per<br />

Annexure-4 enclosed.<br />

3.4.1 The scanning <strong>of</strong> CAFs should be done at 75 dpi tiff file format. For each<br />

CAF following pages shall be scanned:<br />

3.4.1.1 Front page containing the photograph <strong>of</strong> the customer.<br />

3.4.1.2 Second Page (Backside <strong>of</strong> front page) containing the signatures <strong>of</strong> the<br />

customer.<br />

3.4.1.3 Document supplied as Pro<strong>of</strong> <strong>of</strong> photo-identity.<br />

3.4.1.4 Document supplied as Pro<strong>of</strong> <strong>of</strong> Address.<br />

Note: In certain cases there may be a need to scan more than the above mentioned<br />

documents for which proportionate higher payment shall be made<br />

3.4.2 The scanning work would be done <strong>of</strong>fline and the scanned images along with<br />

the index data should be uploaded on the Central server lot-wise on daily basis.<br />

The complete methodology and the procedures to be followed for scanning the<br />

CAFs are enclosed at Annexure-5.<br />

4. Responsibility <strong>of</strong> Vendor:<br />

4.1 The contractor shall engage competent and adequate staff to the satisfaction<br />

<strong>of</strong> BSNL for the execution <strong>of</strong> work. The contractors shall be responsible for the<br />

good conduct <strong>of</strong> their employees and shall compensate the department for losses<br />

arising from neglect, carelessness, want <strong>of</strong> skill or misconduct <strong>of</strong> themselves, their<br />

servants or agents or representatives.<br />

8

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