Choose and Book Compliance Document (PDF, 850Kb)

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primary care setting may onward refer a patient to be seen in secondary care.From Release 3.0, Referrers and other authorised users may record patient requests foradditional requirements such as transport or interpreter services. Requests for theseservices (which are not booked through Choose and Book, only requested) are processedfrom worklists by the Service Provider.Choose and Book supports Referrers, Service Providers and CABAL users in their workflowby the provision of various worklists and enquiries, for example the Referrer has a task list ofoutstanding referral letters.Appointments may be cancelled using Choose and Book at the request of a user within theCABAL, referring organisation, or directly by the patient via HealthSpace. Service Providersystems may notify Choose and Book of the cancellation of an appointment and of anAppointment Slot.Appointment dates and times may be altered, but only via Choose and Book, not from aService Provider system.Service Provider systems will notify Choose and Book of patients who did not attend theirappointment to enable the CABAL to establish why they did not attend and to book anotherappointment if necessary.Patients may access Choose and Book over the Internet from the HealthSpace portal tobook and cancel appointments.Choose and Book is supported by various sets of reference data, including:• Service Selection Booking Guidance - set up and maintained by PCT staff to assist thereferring clinician in selecting the most appropriate Services.• Commissioning Rules - set up and maintained by PCT staff to enable Choose and Bookto offer the Referrer only Services commissioned by their PCT.• Services - defined and maintained by Service Provider staff in the Choose and BookDirectory of Services. This includes Service Specific Booking Guidance that allows theService Provider to fully describe the Service to Referring Clinicians. The Directory ofServices is exported to NHS.UK where this basic information will be enhanced for publicview.And finally, introduced in Release 2, are Indirectly Bookable Services. Services that cannotbe booked through Choose and Book because they are not supported by a compliantService Provider System may be included in the Directory of Services and can becommissioned. Such Services are called Indirectly Bookable Services.• The Referring clinician can shortlist these Services and complete the referral usingChoose and Book as per Release 1.• The Patient will receive an appointment confirmation with information on how to bookthe Service – typically by telephoning the Service Provider.• Indirectly Bookable Service Providers can then accept or reject the referral usingChoose and Book, as per Release 1.Choose and BookAtos Origin - Commercial In ConfidenceChoose and Book ComplianceVersion: 8 (final)Reference EBS-AN\BA\BA011 9 May 2007Page 24
There are some limitations on the functions that can be performed on a booking in anIndirectly Bookable Service, e.g. Cancel and Rebook, and HL7 messages to and from theService Provider are not supported.This functionality is intended to support the transition to Directly Bookable Services.Choose and BookAtos Origin - Commercial In ConfidenceChoose and Book ComplianceVersion: 8 (final)Reference EBS-AN\BA\BA011 9 May 2007Page 25
Page 1 and 2: ReportChoose and BookChoose and Boo
Page 3 and 4: Contents1. Introduction 81.1 What i
Page 5 and 6: 5.4.1 Notify Patient Referral PRPA_
Page 7 and 8: Appendix J - Requirements Cross Ref
Page 9 and 10: document that it was introduced in,
Page 11 and 12: The Transaction Messaging Service (
Page 13 and 14: 1.5.4 Future DevelopmentsFuture Dev
Page 15 and 16: • To reflect the increased scope
Page 17 and 18: Status: version 5.0, April 2006Cont
Page 19 and 20: Book because it is not supported by
Page 21 and 22: 3. Overview of Choose and BookThis
Page 23: • By telephoning the local Choose
Page 27 and 28: • utserv.mcc.ac.uk (130.88.200.6)
Page 29 and 30: Note, Choose and Book does not curr
Page 31 and 32: 4.4.3 HL7 Duplicate EliminationIt i
Page 33 and 34: Patient is stop noted and not retur
Page 35 and 36: B1130 Perform Reports Information A
Page 37 and 38: 4.9 Seamless Transition and Web Bro
Page 39 and 40: Manual Resolution will only occur a
Page 41 and 42: When the referrer has entered Choos
Page 43 and 44: 5.2.3 Confirm Service Request Inter
Page 45 and 46: Request ServiceUserReferring System
Page 47 and 48: eferral message to Choose and Book
Page 49: 5.4.3 Attachments to Notify Patient
Page 52 and 53: 6. Service Provider ComponentsIn ad
Page 54 and 55: its clinics.V6-S1V6-S2Service provi
Page 56 and 57: Suspended ClinicsSome Service Provi
Page 58 and 59: esponsible for patient care. For ot
Page 60 and 61: Systems.The Referring Clinician may
Page 62 and 63: correspondence generated.6.4.3 Reje
Page 64 and 65: Book is deemed to hold the ‘maste
Page 66 and 67: 6.4.7 Interaction DiagramBook Appoi
Page 68 and 69: to cancel the appointment.V6-S23V7-
Page 70 and 71: MCCI_IN010000Uknn with a success co
Page 72 and 73: Choose and Book to determine the co
Page 74 and 75:
6.7.2 Interaction DiagramRebook App
Page 76 and 77:
Choose and Book of any patients tha
Page 78 and 79:
• Rebooked (a Request Appointment
Page 80 and 81:
Appendix A - Message Error Handling
Page 82 and 83:
Errors will be returned in the Appl
Page 84 and 85:
Message/acknowledgementControlActEv
Page 86 and 87:
Date/Time Time for a slot is missin
Page 88 and 89:
Appendix B - Models of Slot Publica
Page 90 and 91:
Figure B: Clinics Publishing Slots
Page 92 and 93:
Appendix C - URL AddressesThis sect
Page 94 and 95:
Appendix D - Referral Letter Compon
Page 96 and 97:
Appendix D2 Referral Letter Breakdo
Page 98 and 99:
D3Category Header breakdownDetail E
Page 100 and 101:
D5Compound Statement breakdownDetai
Page 102 and 103:
D6Observation Statement breakdownDe
Page 104 and 105:
D7Medication breakdownDetail Elemen
Page 106 and 107:
D8Procedure Event breakdownDetail E
Page 108 and 109:
Appendix E - Contract PropertiesCon
Page 110 and 111:
ServiceIdentifies the specific serv
Page 112 and 113:
Request ServiceRequest: Request Ser
Page 114 and 115:
Appendix F - Notes on Interaction D
Page 116 and 117:
The main points of interest are:•
Page 118 and 119:
Administrator).It is important to n
Page 120 and 121:
E201E300E400E500Appointment isnot i
Page 122 and 123:
Appendix I - Referring systems comm
Page 124 and 125:
V4-C9 All systems that participate
Page 126 and 127:
V6-R5 Patients are identified by th
Page 128 and 129:
• Reject Appointment PRSC_IN06000
Page 130 and 131:
V6-S17 If the Service Provider sent
Page 132:
V6-S30 Errors are logged to the err
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Choose and Book Compliance Document (PDF, 850Kb)

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