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Choose and Book Compliance Document (PDF, 850Kb)

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its clinics.V6-S1V6-S2Service provider systems must provide mapping algorithms between clinics<strong>and</strong> services.It must be possible to re-map a clinic to a different service.Appendix B describes four slot publication models that Service Provider systems mustimplement to be <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> compliant: One Clinic to One Service (1:1), Many Clinicsto One Service (m:1), Clinic Slots to Many Services (s:m), <strong>and</strong> Many Clinics to ManyServices (m:m). It must be possible to change the slot publication model for a clinic.V6-S3V6-S4The Service Provider System must implement all four slot publication modelsdetailed in Appendix B.It must be possible to change the slot publication model for a clinic.6.3 Appointment Slot Publication6.3.1 General informationAn Appointment Slot in <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> is a period of time in a Service into which a singlepatient may be booked. It has a start time <strong>and</strong> end time, <strong>and</strong> it has a unique reference, theUnique Slot Reference Number (USRN). The slot duration derived from the start <strong>and</strong> endtime is measured in whole minutes <strong>and</strong> must be greater than zero. The slot must beallocated a priority (the MiM states this is optional but it is m<strong>and</strong>atory) <strong>and</strong> may optionally beassociated to a clinician responsible for the slot. All these attributes are set by the serviceprovider system <strong>and</strong> are passed to <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> on the Respond Available SlotsPRSC_IN090000UKnn interaction. The USRN is defined as a UUID within the HL7messages. The USRN is published to <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> as the unique reference for the slot<strong>and</strong> <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> will use the USRN to identify the required slot when a booking ismade. Internally, the Service Provider System must be able to map the USRN to a specificslot in a Clinic.It is recognised that some clinics may not operate on strict defined slot basis, but rather on atriage or walk-in basis. Examples of such Services are clinical assessment services,radiology services, <strong>and</strong> mental health services. <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> may be used to bookappointments into such Services provided a scheme to publish slots can be established bythe Service Provider. For example, slots may be published that run from 9am to 5pm ormultiple slots every hour may be published to ensure that there is always capacity to meetdem<strong>and</strong>. The scheme devised is at the discretion of the Service Provider.Slots are published to <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> with a priority; currently the nationally agreed set foruse within <strong>Choose</strong> <strong>and</strong> <strong>Book</strong> are: two week wait, urgent <strong>and</strong> routine. Priorities defined locallyin the Service Provider system (like “Very Urgent”) cannot be passed to <strong>Choose</strong> <strong>and</strong> <strong>Book</strong>.It is for the Service Provider organisation to determine their strategy for making slotsavailable to <strong>Choose</strong> <strong>and</strong> <strong>Book</strong>. For instance, they may choose to hold back slots for twoweek wait referrals, or release unused urgent slots as routine slots to ensure clinic capacityis utilised. It is the responsibility of the Service Provider system supplier to providefunctionality to support their Customers by providing flexible mechanism to publish slots. SeeAppendix B for further information on slot publication strategies.<strong>Choose</strong> <strong>and</strong> <strong>Book</strong>Atos Origin - Commercial In Confidence<strong>Choose</strong> <strong>and</strong> <strong>Book</strong> <strong>Compliance</strong>Version: 8 (final)Reference EBS-AN\BA\BA011 9 May 2007Page 54

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