Delivering Training and Technical Assistance - Administration for ...

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ProductAnnouncementsUpload photosUpload documentsOrganize documentsDiscussion boardListservMember bios/profilesVideoShared calendar/event listingsMultiple pages for large amounts ofinformationGoogle Docs ü ü üGoogle Groups ü ü ü ü ü üGoogle Sites ü ü ü ü ü ü ü ü üZoho Wiki ü ü ü ü ü üNing ü ü ü ü ü ü ü ü ü üFacebook ü ü ü ü ü üImplementing a New Technological ToolIt is important to facilitate an adoption process when adopting a new tool. Without user research, a carefulselection process to select the new tool, and an implementation plan that involves front-line staff, you mayend up with an expensive system that no one uses.The three phases of an adoption process include:1. Researcha. Understand your users’ needs by conducting focus groups and surveying.b. Create a budget that includes staff time for research, setup, and maintenance.c. Prioritize your needs that will be met by the new tool.2. Compare Technologiesa. Compare the features of the products that might meet your needs.b. Pilot test the products of greatest interest.c. Determine which product will best meet your needs. Consider that simpler is almost always better.30
3. Manage Changea. Identify and mitigate risk, assessing the likelihood of occurrence and potential impact.b. Create a communications plan that identifies your audience, message, means, and the messenger.c. Train users using both live trainings and collateral materials.d. Evaluate usage based on both statistical data and user surveys and focus groups.e. Following these steps makes it more likely that the tool you adopt will be fully and properly utilized.31
Page 1 and 2: STRENGTHENING NONPROFITS:A Capacity
Page 3 and 4: INTRODUCTIONThe Compassion Capital
Page 5 and 6: Creating a Training PlanIf your org
Page 7 and 8: Key considerations for the ANALYSIS
Page 9 and 10: Key considerations for the IMPLEMEN
Page 11 and 12: • On a sticky note or index card
Page 13 and 14: There is flexibility in how TA is p
Page 15 and 16: Alternatively, if you are providing
Page 17 and 18: work plan will serve as the roadmap
Page 19 and 20: Examples:• Increased the number
Page 21 and 22: Past Experiences• The organizati
Page 23 and 24: TA providers need to ensure that co
Page 25 and 26: • Collaboration. Providing TA on
Page 27 and 28: PRODUCTZoho Meetinghttp://meeting.z
Page 29: PRODUCT COST SECURITYADMINSKILLLEVE
Page 33 and 34: APPENDIX BWriting Learning Objectiv
Page 35 and 36: APPENDIX DLearning StylesWhen you d
Page 37 and 38: APPENDIX FOrganizational Capacity A
Page 39 and 40: We have the right staff to effectiv
Page 41 and 42: APPENDIX GDocument ReviewThis list
Page 43 and 44: TIME PERIODThis Memorandum of Agree
Page 45 and 46: APPENDIX JChange Readiness Self-Ass
Page 47 and 48: APPENDIX KAdditional ResourcesWeb-b

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