Delivering Training and Technical Assistance - Administration for ...
Delivering Training and Technical Assistance - Administration for ...
Delivering Training and Technical Assistance - Administration for ...
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3. Manage Changea. Identify <strong>and</strong> mitigate risk, assessing the likelihood of occurrence <strong>and</strong> potential impact.b. Create a communications plan that identifies your audience, message, means, <strong>and</strong> the messenger.c. Train users using both live trainings <strong>and</strong> collateral materials.d. Evaluate usage based on both statistical data <strong>and</strong> user surveys <strong>and</strong> focus groups.e. Following these steps makes it more likely that the tool you adopt will be fully <strong>and</strong> properly utilized.31