Introducing the EFQM Excellence Model 2010 - North of England ...

Example of Mapping Concepts to Criteria1a. Leaders develop the mission, vision, values and ethics and act asrole modelsSet and communicate a clear direction and strategic focus; they unite theirpeople in sharing and achieving the organisation’s core purpose andobjectives – Leading with Vision Inspiration & IntegritySecure the future of the organisation by defining and communicating a corepurpose that provides the basis for their overall Vision, values, ethics andcorporate behaviour – Taking Responsibility for a Sustainable FutureChampion the organisation’s values and are role models for integrity, socialresponsibility and ethical behaviour, both internally and externally. – Leadingwith Vision Inspiration & IntegrityFoster organisational development through shared values, accountability,ethics and a culture of trust and openness. - Succeeding through PeopleEnsure their people act with integrity and adopt the highest standards ofethical behaviour. – Taking Responsibility for a Sustainable FutureDevelop a shared leadership culture for the organisation and review andimprove the effectiveness of personal leadership behaviours.- adapted from2003 Model