NOTICE OF MEETING AND AGENDA - Metro Transit

EXECUTIVE SUMMARYMETRO SYSTEMSERVICE CHANGES AND FARE INCREASESOn April 6, 2010, a 1/2-cent sales tax increase was approved by voters in St. Louis County. The passage of this proposition also triggered a 1/4-centsales tax in the City of St. Louis that voters there approved in 1997. Previously in November 2008, voters in St. Louis County were asked to vote on a1/2-cent sales tax increase for transit which failed. Metro had no other alternative than to increase fares effective January 1, 2009, and reduce serviceseffective March 30, 2009. The base fare for a single ride with no transfers was increased by 25 cents resulting in a new base fare of $2.00 forMetroBus and $2.25 for MetroLink. On August 3, 2009, a portion of the reduced services was restored after receiving a federal grant and a one-timeemergency appropriation from the State of Missouri. With the additional sales tax revenues, service restoration began on June 28, 2010 and wascompleted on August 30, 2010. The restoration of service approximates pre-March 2009 levels.RIDERSHIPPassenger boardings for the twelve months ended June 30, 2011, increased 5.8% compared to the previous year. MetroBus, MetroLink and Call-A-Rideincreased 8.1%, 2.4%, and 4.2% respectively.REVENUES AND EXPENSESCurrent year passenger revenues increased 2.7% as a result of the service restoration. FY 2011 operating expenses are 8.1% higher than last year.INJURIES, ACCIDENTS AND SECURITY INCIDENTSCompared to the prior year, system-wide passenger injuries per 100,000 boardings for the year increased 18.8% to 1.3 per 100,000 boardings. Securityincidents per 100,000 passenger boardings have increased primarily as a result of fare enforcement incidents.CUSTOMER MEASURESCustomer complaints per 100,000 boardings rose to 11.9 in FY 2011 from 8.7 in FY 2010. This increase is related to the service restoration.1