Making people successful in a changing world - Annual Report 2012

Drivers in CareerDevelopmentIndividuals are taking charge of managingtheir work/life balance as never before –jobs for life and traditional one-companycareer paths are increasingly outmoded.Adecco’s role goes beyond offering aone-stop job service. Throughout the world,Adecco offers innovative, personalisedsupport programmes so that Associatesdevelop their skills and enhance theiremployability – enabling them to ‘takecharge’ of their career in times of change; inturn, this builds Adecco's reputation as asupplier of choice. Adecco also supports thedevelopment of diversity in the workplaceand assists ‘outsiders’ entering theworkforce through the Adecco Foundation.Adecco offers itsAssociates personalisedsupport and trainingprogrammes. Developingskills into careers.USARenaissance programme supportsmature workersIn 2001, Adecco North America rolled outthe Renaissance programme, focused oninforming mature workers about theadvantages of flexible work as an alternativeto retirement. Vacation pay, prescriptioncoverage, medical benefits and trainingbring to life the Renaissance promise that‘Working with Adecco has its benefits’. Asa result, a growing contingent of retireesreturn to the workforce on a part-time orflexible schedule to continue their activelifestyle.Following a successful career as Directorof Financial Aid for the Berklee College ofMusic in Boston and 30 years in theArmy Reserves, Joseph Ferrari knew that itwould be difficult to adjust to a sedentaryretirement. Ferrari’s work as an accountingclerk at a major defence and technologycompany, General Dynamics, earned himone of Adecco North America’s covetedawards as a 2001 Staffing Employee of theYear. Ferrari said:“In more than one way, Adecco has given me an opportunity towrite another fulfilling chapter in my life. I work part-time,which keeps me active in the business world, and the hours areflexible, so I can serve as the substitute organist at my church,playing at occasional weekday services. For people who justaren’t ready to retire completely, or who can’t afford to, thetemporary lifestyle is a great solution.”Adecco training centres for Associates arewell established in the USA and followingthe tragic events of 11 September, theywere rapidly established in Manhattan.This enabled displaced workers to receivefree training, career counselling and jobplacement, whether or not they wereregistered with Adecco. One Manhattancentre offers instructor-led courses such asintroduction to computers and lessons inMicrosoft Excel, Word, Outlook andPowerPoint. Another centre providescomputer-based self-paced training intyping, data entry and basic officeprocedures.UKExpanding development programmesIn July 2001, Adecco launched its careermanagement programme that includes acombination of carefully selected anddeveloped career assessment and trainingservices, all offered at highly discountedprices by the UK’s foremost providers.Pathway includes:Xpert - Adecco's own career evaluation toolChange Learning - Occupational training,available in a classroom setting atAdecco UK Learning CentresLearndirect futures - Occupationalevaluation available on-linePitman Training - Assessment and skillstraining from basic office to advanced IT,available in an Adecco Learning Centre,workplace or on-lineSkillsoft - General workplace andmanagement skills, available on-linei.Learn.to - Soft business and IT skills,available on-line“Pathway looks at what employees do now and howreadily their talents can be transferred, perhaps with a littleencouragement or training, into a more rewarding positionwith better job prospects,”says Fiona Walsh, Adecco’s CorporateTraining Director. Pathway is todayavailable to the 100,000 people registeredwith Adecco in the UK.28One of the 6,000Christine Brooks and her five Colleagues opened their new branch atCanary Wharf, London, in June 2000. Since then they have registeredmore than 150 Associates working with prestige Clients such asChevron Texaco, Edward Jones and the Financial Services Authority.