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Making people successful in a changing world - Annual Report 2012

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F<strong>in</strong>ancial reviewIn millions, except share and per share amountsThe discussion <strong>in</strong> this f<strong>in</strong>ancial review is based on, and should beread <strong>in</strong> conjunction with the Consolidated F<strong>in</strong>ancial Statements andthe Notes thereto, which are prepared <strong>in</strong> accordance with UnitedStates Generally Accepted Account<strong>in</strong>g Pr<strong>in</strong>ciples (“US GAAP”) andare <strong>in</strong>cluded elsewhere <strong>in</strong> this <strong>Annual</strong> report.OverviewDur<strong>in</strong>g 2001, Adecco faced the most challeng<strong>in</strong>g and uncerta<strong>in</strong>economic conditions s<strong>in</strong>ce the merger of Adia and Ecco <strong>in</strong> 1996. Thesecond half was particularly tough, as the USA, the <strong>world</strong>'s largeststaff<strong>in</strong>g market, slipped <strong>in</strong>to recession. Yet 2001 was also a year ofsubstantial progress. Adecco capitalised upon its global leadershipand improved its competitive position, <strong>in</strong>creas<strong>in</strong>g its share <strong>in</strong> nearlyevery major market.Moreover, Adecco cont<strong>in</strong>ued to <strong>in</strong>vest <strong>in</strong> <strong>in</strong>dustry lead<strong>in</strong>g serviceenhancements that moved it closer to its clients and temporaryassociates; harness<strong>in</strong>g the web; extend<strong>in</strong>g its branch network andglobal service capability. Adecco also reorganised its managementteam <strong>in</strong> order to <strong>in</strong>crease its customer focus and enter and createnew high growth areas of bus<strong>in</strong>ess.Results for the full year of 2001 showed an <strong>in</strong>crease ofconsolidated revenue to CHF 27.2 billion or 2%. This led to adecrease <strong>in</strong> consolidated operat<strong>in</strong>g <strong>in</strong>come before amortisation ofgoodwill, restructur<strong>in</strong>g costs and one-time items of 5% to CHF 1.2billion. Operat<strong>in</strong>g marg<strong>in</strong> dropped 30 basis po<strong>in</strong>ts to 4.3%. Adeccogenerated CHF 1.4 billion of cash from operat<strong>in</strong>g activities result<strong>in</strong>g<strong>in</strong> an improved debt structure.Results of Operations - Year Ended December 30, 2001compared to Year Ended December 31, 2000Currency trendsThe average exchange rates for the major currencies used totranslate the consolidated statements of operations <strong>in</strong>to SwissFrancs were significantly different <strong>in</strong> 2001 compared to 2000, exceptfor the US Dollar (USD). The average rate for the Euro (EUR), BritishPound (GBP) and the Japanese Yen (JPY) depreciated aga<strong>in</strong>st theSwiss Franc.The December 30, 2001 year end currency exchange rates for themajor currencies used <strong>in</strong> translat<strong>in</strong>g Adecco’s consolidated balancesheet <strong>in</strong>to Swiss Francs depreciated aga<strong>in</strong>st the Swiss Franc ascompared to December 31, 2000.Revenues <strong>in</strong>crease 2%Adecco’s consolidated net service revenues from temporary andpermanent personnel and speciality outplacement and careermanagement services were CHF 27,247 <strong>in</strong> 2001, represent<strong>in</strong>g an<strong>in</strong>crease of 2% or CHF 619 from consolidated net service revenues ofCHF 26,628 <strong>in</strong> 2000. The revenue growth <strong>in</strong> 2001 is due to the netimpact of <strong>in</strong>creased service hours provided to customers, a slightdecrease <strong>in</strong> bill<strong>in</strong>g rates and the movement <strong>in</strong> foreign currencies.After adjust<strong>in</strong>g for the impact of the Olsten acquisition concluded <strong>in</strong>March 2000, contribut<strong>in</strong>g CHF 1.3 billion to the growth <strong>in</strong> 2001, therewas a contraction <strong>in</strong> exist<strong>in</strong>g operations of approximately CHF 700.The strengthen<strong>in</strong>g of the Swiss Franc aga<strong>in</strong>st most currencies dur<strong>in</strong>gthe period had a negative impact on revenue of about 3.0%.Adecco reorganises along bus<strong>in</strong>ess l<strong>in</strong>es to accelerateits growth by expand<strong>in</strong>g <strong>in</strong>to Human Resources andBus<strong>in</strong>ess Services.In October 2001, Adecco announced with immediate effect a change<strong>in</strong> its organisational and management structure to foster furtherexpansion <strong>in</strong>to human resources and bus<strong>in</strong>ess services. Threeoperat<strong>in</strong>g segments (divisions) have been created: Adecco Staff<strong>in</strong>g,Ajilon Staff<strong>in</strong>g & Managed Services and Career Services & e-Bus<strong>in</strong>ess.Adecco has changed its report<strong>in</strong>g segments to be <strong>in</strong> alignment withthe new <strong>in</strong>ternal report<strong>in</strong>g and management structure. The revenuesby division are summarised as follows:2001 2000 1999Adecco Staff<strong>in</strong>g CHF 23,538 CHF 22,768 CHF 15,966Ajilon Staff<strong>in</strong>g & Managed Services 3,271 3,571 2,285Career Services & e-Bus<strong>in</strong>ess 438 289 220Total net service revenues CHF 27,247 CHF 26,628 CHF 18,471Most geographical markets add salesAdecco posted revenue ga<strong>in</strong>s <strong>in</strong> three of its four regions namely <strong>in</strong>Europe, Asia Pacific and <strong>in</strong> the Rest of World, as measured <strong>in</strong> localcurrency and <strong>in</strong>clud<strong>in</strong>g the effects of acquisitions. In Europerevenues <strong>in</strong> local currency <strong>in</strong>creased 8%; <strong>in</strong> Asia Pacific revenues <strong>in</strong>local currency <strong>in</strong>creased 19% and <strong>in</strong> the Rest of World (consist<strong>in</strong>gprimarily of Lat<strong>in</strong> America) revenues <strong>in</strong> local currency <strong>in</strong>creased30%. In the United States, revenues decreased <strong>in</strong> local currency by5%. As measured <strong>in</strong> Swiss Francs, <strong>in</strong>clud<strong>in</strong>g the effect of theacquisitions, revenues <strong>in</strong> Europe grew by 5%, <strong>in</strong> North Americarevenues decreased by 5%; <strong>in</strong> Asia Pacific revenues grew by 6% andrevenues grew <strong>in</strong> Rest of Europe by 22%. Dur<strong>in</strong>g 2001, Adeccogenerated 60% of its revenues from Europe, 28% <strong>in</strong> North America(primarily the United States), 9% <strong>in</strong> Asia Pacific and 3% <strong>in</strong> Rest ofWorld. For 2000, the comparable percentages were 59%, 30%, 9%,and 2%.Gross marg<strong>in</strong> rema<strong>in</strong>s stable at approximately 18.8%Consolidated costs of services provided, which consists pr<strong>in</strong>cipallyof payroll and payroll-related benefits, <strong>in</strong>creased 2% or CHF 490 toCHF 22,127 <strong>in</strong> 2001, from CHF 21,637 <strong>in</strong> 2000. Gross marg<strong>in</strong> <strong>in</strong> 2001<strong>in</strong>creased slightly from 18.7% to 18.8 %, as a percentage ofconsolidated net service revenues, due to a comb<strong>in</strong>ation of offsett<strong>in</strong>gfactors such as lower prices, greater slowdown <strong>in</strong> the <strong>in</strong>formationtechnology staff<strong>in</strong>g and services bus<strong>in</strong>esses which are higher marg<strong>in</strong>specialty services, slightly lower permanent placement and<strong>in</strong>creased revenues from outplacement.4

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