22 <strong>Compass</strong> <strong>Group</strong> PLC Annual Report 2007Acting responsiblycontinuedIn October 2007, we introduced a web-basedreporting tool to track and report globally, ina consistent manner, on our CO 2 emissions.We have initially launched the tool with our‘Top Ten’ countries and will extend theprogramme to more countries in 2008.The tool will help us to measure such areas as:petrol and diesel used by company carsand fleet vehicles;directly purchased electricity, whichgenerates greenhouse gases (including CO 2emissions) relating to our main officelocations and significant production unitsacross our ‘Top Ten’ countries; andvolume of general office waste generatedper annum relating to our main officelocations and significant production unitsacross our ‘Top Ten’ countries.These results will act as the baseline data for2007/08 and form the platform for ourenvironmental reporting in future years.In our 2008 CSR Report, we will publishour performance and clearly state ourimprovement targets for 2009.As in all other areas, <strong>Compass</strong> requiressimilarly high standards from its suppliers andcontractors. Additionally, in the majority ofour locations where we are not directlyresponsible for the procurement of utilities,equipment, fuel etc., we are working closelywith our clients to consider how best toimprove the environmental performance ofour operations.During the year, we have made good progressin logistics efficiencies, such as where ourFrench colleagues have worked closely withtheir nominated logistics partners toconsolidate the range of products requiredby our business to fewer logistics providers.Outlets consequently require fewer deliveriesbut without negatively impacting on the wayin which they operate. During the last threeyears, the streamlining of logistics providersand the increase in the average weight perdelivery has helped to reduce the totalnumber of deliveries into our French businessby 350,000 deliveries over the period, thusreducing the CO 2 emissions.Our UK business is mindful of running alarge fleet of vehicles with relatively highmileage and the subsequent effect this mayhave on the environment. Consequently, thosedrivers who choose company vehicles withlow CO 2 emissions are acknowledged with anincentive payment for every one unit of CO 2emission below 170 that their chosen vehicleemits. This scheme is being evaluated forpotential implementation to our othercountries.At unit level, our UK business has for the lasttwo years organised the collection of usedcooking oil from our units for conversionto bio-fuel, with over 80% of used cooking oilcurrently diverted to this use. Furthermore,our logistics partners in the UK have begunswitching their commercial fuel use tobio-diesel.Leith’s café at the British Library was oneof the first establishments in London to signup to the Climate Care programme, whichoffsets customers’ carbon footprints. The‘Last Word’ was conceived as an enhancementto the services already provided at theBritish Library and as a response to thegrowing trend for ethical and responsiblemanagement. Leith’s pays to offset all itscarbon emissions including the travel costsof the staff and supply of food from depotto unit, and all on-site energy costs. Wherepossible, energy efficient lighting has beenused and all appliances are minimum A ratedfor energy efficiency.Within our European supply chain, we arecurrently trialling the use of re-usable plasticcrates for the transport of our fresh producewith the aim of maintaining hygiene butsignificantly reducing the amount of2007 <strong>Compass</strong> In The CommunityWinners of the 2007 <strong>Compass</strong> In The CommunityAwards, recognised for their community investmentin health, nutrition and health and safety programmes.cardboard packaging which is currently usedto transport fresh produce to our units.Already in use in our business in Switzerlandand the Netherlands, we are now trialling thisinitiative in our UK business where, once fullyimplemented, we can expect to save at least2.5m kg of packaging waste per annum.We are developing <strong>Group</strong>-wide guidelineson the management of recycling and wasteseparation. Our French colleagues have madegood headway already with an initiativelaunched in 2006 to segregate their waste forrecycling purposes. In 2007, over 70% of ourFrench outlets participated in the programmewhich represents a 5% increase on the 2006participation rates.<strong>Compass</strong> In The CommunityWe have a strong track record in communityengagement and investment. <strong>Compass</strong> In TheCommunity, now in its 10th year, recognisesthe best community-based initiatives fromacross the <strong>Compass</strong> world. Each year, wehold an award ceremony to recognise,reward and celebrate our global communityengagement programmes and the teams thatmake them happen. Projects promote healthylifestyles, tackle social exclusion, improveemployment chances and promote sustainabilityand diversity. Whilst it is not possible to listhere all the worthy projects with which<strong>Compass</strong> In The Community has beeninvolved, the following are just a few ofthe many good news stories.We value our membership of Business inthe Community (‘BITC’), an organisationwhich seeks to inspire, engage, supportand challenge companies to continuallyimprove the impact they have on societyand the environment.
23 <strong>Compass</strong> <strong>Group</strong> PLC Annual Report 2007As a major player in our industry, werecognise our responsibility to bring on andchampion culinary talent and expertise.The UK and Ireland business’ work withHoxton Apprentice, a highly successfulsocial enterprise restaurant in London,demonstrates our continued commitment.The venture provides in-work support andmentoring and is operated by Training forLife. Their aim is to provide training andsupport to individuals from the localcommunity who have been unemployed ona long-term basis and to provide them witha chance to re-enter society. We are proudto have received a re-accreditation of theprevious ‘Big Tick’ awarded for the restaurantat the 2007 BITC awards.In July 2007, our UK and Ireland ESS teaminitiative for the rehabilitation of femaleprisoners also won a BITC ‘Example ofExcellence’ award. The programme providestraining and support, including the chanceto gain National Vocational Qualificationcatering qualifications, training in customerservice, health and safety and basic foodpreparation. Barriers to employment areeffectively removed, helping ex-offendersfrom HM Prison Drake Hall find work andmake a fresh start following their release.Since 1994, our Chartwells team in theUS has been in partnership with PioneerHouse in Peabody, providing an advocacyand support network to members of thecommunity with mental health illnesses.The programme provides assistance withemployment, housing and education, withthe transitional and supported employmentprogrammes offered by Chartwells, helpingto give these members of the community astable and productive work experience.An innovative approach from our ESS teamin Bogota, Colombia, resulted in a significantand sustainable improvement to the lives ofthe inhabitants of the economically depressedsmall town of Pueblo Viejo, Colombia.By teaching best practice safety standardsand handling procedures, our team helpedmake the town’s fish-breeding programmemore productive, resulting in increased fishproduction and better overall fish quality forcommunity consumption and external sale.DonationsDuring the year to 30 September 2007charitable donations were £1,162,000.We are members of the PerCent Club andthrough our <strong>Compass</strong> In The Communityprogramme and the fund raising efforts ofour employees, we have donated a total of£1.25 million in monetary resource anddonations in kind.In addition, a payroll giving initiative in ourUK business has generated more than£140,000, supporting over 87 differentcharities during the last year.AchievementsLike many listed companies, <strong>Compass</strong>’CSR performance is rated by independentorganisations that assess the extent towhich companies effectively managesocial, environmental and ethical matters.In 2005, we became a member of the UK’sFTSE4Good Index Series following its PolicyCommittee’s decision that we had met thecriteria for inclusion in the Index. TheFTSE4Good Index aims to measure theperformance of companies that meet globallyrecognised CSR standards and to facilitateinvestment in those companies where suchissues are a deciding factor for investors.As a signatory to the United Nations GlobalCompact, we are also committed to takingaction to support and uphold each of theprinciples it describes in relation to businessintegrity, human rights and the environment.A further index, the Dow Jones SustainabilityIndex, assesses companies’ corporateresponsibility strategies in terms of corporategovernance, economic performance andimpact on the environment. In 2007, wescored a creditable 71% overall score forour approach to community investment(2006: 65%) against a sector maximum scoreaverage of 75%.Charitable donationsin the year to 30 September 2007:£1.16mPerCent Clubthrough <strong>Compass</strong> In The Community and thefund raising efforts of our employees, total donationsin monetary resource and donations in kind:£1.25mPayroll giving initiativeby the UK business in the last year to:87 charities20072007