30 <strong>Compass</strong> <strong>Group</strong> PLC Annual Report 2007Directors’ ReportCorporate governancecontinued<strong>Group</strong>’s performance and position and toensure compliance with relevant legislation,regulation and best practice including thatrelated to social, environmental and ethicalmatters. The systems provide reasonable, notabsolute, assurance against materialmisstatement or loss. Such systems arereviewed by the Board to deal with changingcircumstances.A summary of the key financial risks inherentin the <strong>Group</strong>’s business is given on page 16.Risk assessment and evaluation is an integralpart of the annual planning cycle. Eachbusiness documents the strategic objectivesand the effectiveness of the <strong>Group</strong>’s systemsof internal control. As part of the review, eachsignificant business and function has beenrequired to identify and document eachsignificant risk, together with the mitigatingactions implemented to manage, monitor andreport to the management on the effectivenessof these controls. Senior managers are alsorequired to sign bi-annual confirmations ofcompliance with key procedures and to reportany breakdowns in, or exceptions to, theseprocedures. Summarised results have beenpresented to senior management (includingto the Executive Committee) and to the AuditCommittee. These processes have been inplace throughout the financial year ended30 September 2007 and have continued to thedate of this report. The Board has reviewedthe effectiveness of the <strong>Group</strong>’s system ofinternal control for the year under review anda summary of the principal control structuresand processes in place across the <strong>Group</strong> is setout below.Control environmentWhilst the Board has overall responsibility forthe <strong>Group</strong>’s system of internal control and forreviewing its effectiveness, it has delegatedresponsibility for the operation of the internalcontrol and risk management programme tothe Executive Committee. The detailedreview of internal control has been delegatedto the Audit Committee. The management ofeach business is responsible for internalcontrol and risk management within its ownbusiness and for ensuring compliance with the<strong>Group</strong>’s policies and procedures. Eachbusiness has appointed a risk champion whoseprimary role in such capacity is to ensurecompliance by local management with the<strong>Group</strong>’s risk management and internalcontrol programme. The internal and theexternal auditors have reviewed the overallapproach adopted by the <strong>Group</strong> towards itsrisk management activities so as to reinforcethese internal control requirements.Control proceduresThe Board reviews its strategic plans andobjectives on an annual basis and approves<strong>Group</strong> company budgets and strategies inlight of these. Control is exercised at <strong>Group</strong>and business level through the <strong>Group</strong>’s MAPprocess and monthly monitoring ofperformance by comparison with budgets,forecasts and cash targets and by regular visitsto <strong>Group</strong> companies by the <strong>Group</strong> ChiefExecutive and the <strong>Group</strong> Finance Director.<strong>Group</strong> businesses approve and submit riskreports for the Board on a bi-annual basis,summarising the key risks facing theirbusinesses and the controls in place to managethose risks. These reports, together withreports on internal control and departures, ifany, from established <strong>Group</strong> proceduresprepared by the internal and externalauditors, are reviewed by the <strong>Group</strong> FinanceDirector and the Audit Committee. The <strong>Group</strong>companies also submit bi-annual risk andinternal control assurance letters to the <strong>Group</strong>Finance Director on internal control and riskmanagement issues, with comments on thecontrol environment within their operations.The <strong>Group</strong> Finance Director summarisesthese submissions for the Audit Committeeand the Chairman of the Audit Committeereports to the Board on any matters that havearisen from the committee’s review of the wayin which risk management and internalcontrol processes have been applied.The Board has formal procedures in place forapproval of investment and acquisitionprojects, with designated levels of authority,supported by post investment review processesfor selected acquisitions and major capitalexpenditure. The Board considers social,environmental and ethical matters in relationto the <strong>Group</strong>’s business and assesses thesewhen reviewing the risks faced by the <strong>Group</strong>.The Board is conscious of the effect suchmatters may have on the short- and long-termvalue of the Company. The external auditorsof the Company and the Director of InternalAudit attend Audit Committee meetings andreceive its papers. The report of the AuditCommittee is set out on page 28 and theAudit Committee members meet regularlywith the Director of Internal Audit and theexternal auditors without the presence ofexecutive management.There were no changes to the Company’sinternal control over financial reporting thatoccurred during the year ended 30 September2007 that have affected materially, or arereasonably likely to affect materially, theCompany’s internal control over financialreporting.Compliance statementThe Company applied all of the principles setout in section 1 of the Code for the periodunder review and has throughout the yearcomplied with the detailed provisions set outtherein.The Company’s auditors, Deloitte & ToucheLLP, are required to review whether the abovestatement reflects the Company’s compliancewith the nine provisions of the Code specifiedfor its review by the Listing Rules of the UKListing Authority and to report if it does notreflect such compliance. No such report hasbeen made.Communications with shareholdersThe Company places considerableimportance on communication with itsshareholders, including its employeeshareholders. The <strong>Group</strong> Chief Executiveand the <strong>Group</strong> Finance Director are closelyinvolved in investor relations and a seniorexecutive has day-to-day responsibility forsuch matters. The views of the Company’smajor shareholders are reported to the Boardby the <strong>Group</strong> Chief Executive and the <strong>Group</strong>Finance Director as well as by Sir RoyGardner (who remains in contact with the10 largest shareholders) and discussed at itsmeetings. The Annual Report and Accountsare available to all shareholders either inpaper form or electronically and can beaccessed via the Company’s website atwww.compass-group.com.There is regular dialogue with institutionalshareholders and this has been extended toinclude private shareholders through theAnnual General Meeting and meetingswith the United Kingdom ShareholdersAssociation. Contact with institutionalshareholders (and with financial analysts,brokers and the media) is controlled bywritten guidelines to ensure the protection ofshare price sensitive information that has notalready been made generally available to theCompany’s shareholders. Contact is alsomaintained, when appropriate, withshareholders to discuss overall remunerationplans and policies. The <strong>Group</strong>’s preliminaryand interim results, as well as allannouncements issued to the London StockExchange, are published on the Company’swebsite at www.compass-group.com. TheCompany issues regular trading updates andwill issue interim management statements tothe market and these, together with copies ofpresentations and interviews with the <strong>Group</strong>Chief Executive and <strong>Group</strong> Finance Directorare, and will be, posted on the Company’swebsite. The Notice of Meeting is circulated
31 <strong>Compass</strong> <strong>Group</strong> PLC Annual Report 2007to all shareholders at least 20 working daysbefore such meeting and it is Company policynot to combine resolutions to be proposed atgeneral meetings. All shareholders are invitedto the Company’s Annual General Meetingat which they have the opportunity to putquestions to the Board and it is standardpractice to have the Chairmen of the Audit,Nomination and Remuneration Committeesavailable to answer questions. The proxy votesfor and against each resolution, as well asabstentions (which may be recorded on theform of proxy accompanying the Notice ofMeeting), are counted before the AnnualGeneral Meeting and the results will be madeavailable at the meeting after shareholdershave voted on each resolution on a showof hands. The results are also announcedto the London Stock Exchange and arepublished on the Company’s website shortlyafter the meeting.DonationsThe Company’s corporate responsibilityreport is set out on pages 18 to 23. The<strong>Group</strong>’s charitable donations in 2007totalled £1,162,000 (2006: £1,556,000).At each Annual General Meeting held since2004, shareholders have passed a resolution,on a precautionary basis, to approvedonations to political organisations and toincur political expenditure (as such termswere defined under the Companies Act 1985)not exceeding £125,000 per annum. TheBoard has consistently confirmed that itoperates a policy of not giving any cashcontribution to any political party in theordinary meaning of those words and that ithas no intention of changing that policy. Thedirectors, however, propose to seek renewedauthority for the <strong>Group</strong> to make politicaldonations and incur political expenditure(as such terms are defined in sections 362 to365 of the Companies Act 2006 (the ‘Act’))of not more that £125,000 in total until theCompany’s next Annual General Meeting,which they might otherwise be prohibitedfrom making or incurring under the termsof the Act and which would not amountto ‘donations’ in the ordinary sense of theword. The authority sought by Resolution14 in the Notice of Meeting will last until theCompany’s next Annual General Meeting.Awards under employee shareschemesIn March 2007 options were granted underthe <strong>Compass</strong> <strong>Group</strong> Management ShareOption Plan over 4,198,525 ordinary shares(2006: 7,813,300) to senior employees of the<strong>Group</strong> at an option price of 335.75 pence pershare. In September 2007 further optionswere granted under the <strong>Compass</strong> <strong>Group</strong>Management Share Option Plan over265,354 ordinary shares to a further 15 senioremployees of the <strong>Group</strong> at an option price of310.75 pence per share. The Company alsooperates the <strong>Compass</strong> <strong>Group</strong> Share OptionPlan for senior employees and there are rulesin place for all-employee share plans in theUK and overseas. No grants were madeunder any of these plans during the yearended 30 September 2007 (2006: nil). Furtherdetails regarding the plans, including the totalnumber of options outstanding, are set out innotes 24 and 26 to the financial statementson pages 74 to 79. Details of awards made todirectors of the Company under the <strong>Compass</strong><strong>Group</strong> Long-Term Incentive Plan (‘LTIP’)are set out on page 36. The Plan is describedin more detail in the directors’ remunerationreport on pages 35 and 36 which shows thetotal number of LTIP awards outstanding asat 30 September 2007.Employee policies and involvementThe <strong>Group</strong> places particular importance onthe involvement of its employees, keepingthem regularly informed through informalbulletins and other in-house publications,meetings and the Company’s internal website,on matters affecting them as employees andon the issues affecting their performance.Each EU country’s business operates adomestic works council of workforcerepresentatives and delegates from thesebodies are selected by the representativesto attend the <strong>Compass</strong> European Councilwhich has been in operation since 1996 andwhich provides a forum for dialogue andconsultation with employees on significantdevelopments in the <strong>Group</strong>’s operations,management’s plans and expectations,organisational changes within the <strong>Group</strong>and for employee representatives to consultmanagement about concerns over any aspectof the <strong>Group</strong>’s operations. At the date ofthis Report, there are 23 member countrybusinesses represented from the EU and EFTA,comprising 33 employee representatives.Permanent UK employees are usuallyinvited to join either the Company’s definedcontribution scheme (‘CRISP’) or theCompany’s stakeholder arrangement.However, those UK employees who transferfrom the public sector under the Transfer ofUndertakings (Protection of Employment)Regulations 2006 will be eligible to join the<strong>Compass</strong> <strong>Group</strong> Pension Plan (the ‘Plan’),a defined benefit arrangement which isotherwise closed to new entrants. CRISP has acorporate trustee. The Chairman, Tony Allen,is independent. The other five trustee directorsare UK-based employees of the <strong>Group</strong>, two ofwhom have been nominated by CRISPmembers. The Plan has a corporate trusteewith two independent directors, including theChairman Peter Morriss. There are a furtherseven trustee directors and they are UK-basedemployees or former employees of the <strong>Group</strong>,four of whom have been nominated by Planmembers. The other main UK pensionarrangement, the <strong>Compass</strong> Pension Scheme(the ‘Scheme’) is a closed defined benefitscheme. As with the Plan and CRISP, theScheme has a corporate trustee. TheChairman, David Bishop, is independent.The remaining seven trustee directors areUK-based employees or former employeesof the <strong>Group</strong>, three of whom have beennominated by Scheme members. Permanentemployees outside of the UK are usuallyoffered membership of local pensionarrangements if and where they exist andwhere it is appropriate to have companysponsored arrangements.Employees are offered a range of benefitsdepending on the local environment, such asprivate medical cover. Priority is given to thetraining of employees and the development oftheir skills is of prime importance. Employmentof disabled people is considered on merit withregard only to the ability of any applicant tocarry out the function required. Arrangementsto enable disabled people to carry out thefunction required will be made if it isreasonable to do so. An employee becomingdisabled would, where appropriate, be offeredretraining. The <strong>Group</strong> continues to operateon a highly decentralised basis. This providesthe maximum encouragement for thedevelopment of entrepreneurial flair,balanced by a rigorous control frameworkexercised by a small head office team. Localmanagements are responsible for maintaininghigh standards of health and safety and forensuring that there is appropriate employeeinvolvement in decision-making.Creditor payment policyAll <strong>Group</strong> companies are responsible forestablishing terms and conditions with theirsuppliers and it is <strong>Group</strong> policy that paymentsare made within such agreed terms andconditions. The amount of trade creditorsfor the <strong>Group</strong> as at 30 September 2007 wasequivalent to 48 days (2006: 48 days for thecontinuing business) of trade purchases.Shareholder servicesThe Share Portal is a service offered by ourregistrars, Capita Registrars, which allowsshareholders online access to a range ofshareholder information. The Share Portalprovides access to details of shareholdingsin the Company and practical help ontransferring shares and updating personaldetails. It enables shareholders to receiveshareholder communications electronically,rather than by post and it also enablesshareholders to appoint proxies to attend andvote at general meetings of the Company.To register, shareholders simply need to logon to www.capitashareportal.com and followthe instructions to register. Shareholdersregistering for the Share Portal will need tohave their investor code to hand which isshown on share certificates and on the formof proxy sent with this report.