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ii2014 Practitioner and Provider Ma
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iv2014 Practitioner and Provider Ma
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vi2014 Practitioner and Provider Ma
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Nurse Advice Line .................
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Pharmacy Benefits .................
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Clearinghouses ....................
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Site Visits .......................
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Monitoring ........................
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Federally Funded Terminations .....
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Appendix A. Acronyms ..............
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1. Presbyterian Healthcare Services
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Presbyterian Healthcare Services(HS
- Page 27 and 28: Presbyterian Healthcare ServicesReg
- Page 29 and 30: Presbyterian Healthcare Services2.
- Page 31 and 32: Provider Network Managementthis man
- Page 33 and 34: Centennial Care Overview3. Primary
- Page 35 and 36: Primary Care ProvidersClaims Activi
- Page 37 and 38: Primary Care Providers4. Specialist
- Page 39 and 40: SpecialistsOther Information for PC
- Page 41 and 42: Specialists5. Preventive Health Car
- Page 43 and 44: Preventive Health Care GuidelinesPr
- Page 45 and 46: Preventive Health Care GuidelinesSe
- Page 47 and 48: Care Coordination6. Care Coordinati
- Page 49 and 50: Care CoordinationPresbyterian’s c
- Page 51 and 52: Care Coordinationthe program. If th
- Page 53 and 54: Care Coordinationdesignated family
- Page 55 and 56: Care CoordinationFacilitate access
- Page 57 and 58: Care CoordinationClinical Practice
- Page 59 and 60: Care Coordinationformula, which is
- Page 61 and 62: Care CoordinationAmerican Psychiatr
- Page 63 and 64: Care Coordinationwithout obtaining
- Page 65 and 66: Care CoordinationSpecialists as PCP
- Page 67 and 68: Care Coordinationor when the member
- Page 69 and 70: Care Coordination11. Prevention Scr
- Page 71 and 72: Care CoordinationFollow-up plans or
- Page 73 and 74: Care CoordinationPharmacy BenefitsP
- Page 75 and 76: Care CoordinationThis page intentio
- Page 77: Laboratory ServicesTriCore Contact
- Page 81 and 82: Pharmacymedications. This multi-tie
- Page 83 and 84: PharmacyCatastrophic coverage: Cove
- Page 85 and 86: Pharmacywhich drugs are mandated th
- Page 87 and 88: PharmacyThe drug must be accepted f
- Page 89 and 90: PharmacyTypes of Pharmacy Prior Aut
- Page 91 and 92: PharmacyThis page intentionally lef
- Page 93 and 94: Behavioral Healthagreements, addend
- Page 95 and 96: Behavioral HealthForm W-9Staff rost
- Page 97 and 98: Behavioral Healthhttps://www.phs.or
- Page 99 and 100: Behavioral HealthAn initial PCP con
- Page 101 and 102: Behavioral HealthAccess StandardsMe
- Page 103 and 104: Behavioral HealthThere is no charge
- Page 105 and 106: Behavioral HealthThis page intentio
- Page 107 and 108: Long-Term Carean individual provide
- Page 109 and 110: Long-Term Careavailable services, a
- Page 111 and 112: Long-Term Carethe agent to members
- Page 113 and 114: Long-Term Carecare at the right tim
- Page 115 and 116: Long-Term Careplanning process, and
- Page 117 and 118: Long-Term Carebudget plan are suffi
- Page 119 and 120: Long-Term CareOrganizationsFor the
- Page 121 and 122: Home HealthPresbyterian’s credent
- Page 123 and 124: Home HealthPresbyterian Medicaid me
- Page 125 and 126: Home Healththese services. Services
- Page 127 and 128: Home Healthfor review will be submi
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Home HealthPatient Care Conferences
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Home HealthThis page intentionally
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Quality Improvement ProgramNational
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Quality Improvement Programcomplian
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Quality Improvement Programresults
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Quality Improvement Programrespect
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Quality Improvement ProgramPresbyte
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Quality Improvement ProgramNCQA ori
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Quality Improvement ProgramThis pag
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Health Insurance Portability and Ac
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Health Insurance Portability and Ac
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Legalabove, nor from any recourse a
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Legalagreement with Presbyterian fo
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Legaltransactions (federal, state,
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Legalcontractual relationship with
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Legalcomply with all state and fede
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Legalany such program during the te
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LegalPrompt Pay by PresbyterianPres
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Legal15. Fraud, Waste, and Abuse15.
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Fraud, Waste, and Abuseas the time
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Fraud, Waste, and AbuseAll document
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Fraud, Waste, and AbuseVerifying th
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Fraud, Waste, and AbuseHistorically
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Fraud, Waste, and Abuseis violated
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Fraud, Waste, and AbuseIs informed
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Fraud, Waste, and Abuse16. Credenti
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Credentialing and RecredentialingPr
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Credentialing and RecredentialingNe
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Credentialing and Recredentialing17
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e-BusinessFill out the form on the
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e-BusinessSign Up for this Free Ser
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e-BusinessClearinghouse Contact Inf
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e-Business18. Claims and Payment18.
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Claims and Paymentsubmission. Claim
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Claims and PaymentSpecify the origi
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Claims and Paymentrequiring a leadi
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Claims and PaymentPlease note that
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Claims and PaymentPresbyterian is r
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Claims and Paymentnot made a recove
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Claims and PaymentAcceptable docume
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Claims and Paymentallowing provider
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Claims and PaymentNational Correct
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Claims and Payment19. Presbyterian
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Presbyterian Customer Service Cente
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Presbyterian Customer Service Cente
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Presbyterian Customer Service Cente
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Presbyterian Customer Service Cente
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Presbyterian Customer Service Cente
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Presbyterian Customer Service Cente
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Appeals and Grievances20. Appeals a
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Appeals and GrievancesMember Appeal
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Appendix A. AcronymsAppendix A. Acr
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Appendix A. AcronymsHMOHRAHSDHealth
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Appendix A. AcronymsWWEDIWorkgroup
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Appendix B: DefinitionsAppendix B.
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Appendix B. DefinitionsTerm Definit
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Appendix B. DefinitionsTerm Definit
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Appendix B. DefinitionsTerm Definit
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Appendix B. DefinitionsTerm Definit
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Appendix C. WebsitesAppendix C. Web
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Appendix C. WebsitesWebsitesNameCul
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Appendix C. WebsitesWebsitesNameMem
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Appendix C. WebsitesWebsitesNameWED
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Appendix C. WebsitesAppendix D. Pho
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Appendix D. Phone NumbersPhone Numb
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Appendix B: Business Associate Agre
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Appendix E. Business Associate Agre
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Appendix E. Business Associate Agre
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix F. Prior Authorization Gui
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Appendix G. Alternative BenefitsG.
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Appendix G. Alternative Benefits Pa
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Appendix G. Alternative Benefits Pa
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Appendix G. Alternative Benefits Pa