corporate social responsibility complete report France ... - Orange

14 a responsible Groupinnovating for sustainabilityOur corporate responsibility strategy aims toincorporate sustainability principles at the core of ourinnovation and product design processes.A large portion of the Orange Labs budget is thusdedicated to projects aimed at designing productsand services accessible for all, reducing the group‟senvironmental impact, monitoring the effect ofelectromagnetic fields and developing innovativeproducts that allow our customers to meet their ownsustainability challenges. To learn more: see the innovation area on ourwebsite www.orange.com/en_EN/innovationOur major R&D priorities forsustainabilityDevelop alternativetechnologies for isolated areasincludeDesign products suitable for lowincome peopleMake our products accessible toseniors and disabled personsFacilitate home care fordependent personsReduce the Group’senvironmental impactProjects underway or recent innovationsOrange Labs is stakeholder in the Digital World Forum on Accessibleand Inclusive ICT (DWF) project, co-financed by the EuropeanCommission as part of its Seventh Framework Programme for research.This project aims to promote the development of Information andCommunication Technologies in Africa and Latin America.NetPC: A product that allows people who do not own computers toaccess the Internet using a simple monitor connected to a central server(see page 28).Testing a customer service in French Sign Language and in chatting topresent Autonomy Offer to deaf and hearing-impaired personsHealth Mate at Home: This is the first personalized, totally integratedsolution, which combines professional and personal services, with aschedule and a common personal logbook, time stamping and solutionsfor paying service-providers.A patented system for optimized ventilation that offers a 7-fold reductionin energy use compared to traditional air-conditioning (system awarded atrophy for Economic and Clean Technologies awarded by ADEME in2007).preservecareImprove the environmentalperformance of products andservicesOffer our customers innovativesolutions that reduce theirenvironmental impactProtect the privacy of ourcustomersProtect children againstimproper uses of the Internetand mobile telephonyContribute to research onelectromagnetic fieldsCompletion of a Livebox prototype that deactivates unused ports andthereby reduces energy useFrance-Telecom is a partner in the French project “Astuce et Tic”(anticipation of secure development of territories, rural areas and theirenvironment by means of information and communication technologies)aimed at developing a decision-making support system to providedecision-makers with an environmental evaluation of their land useplanning policy.Testing of the “Ville Durable” (“Sustainable City”) offering at Cagnes-sur-Mer.R&D is developing specifications and software bricks for security andanonymous operation for services such as auctions, electronic voting,forums or on-line payment. R&D has also broadened its field of action tofederated identity management (SSO*), anonymization and other variousinnovative combinations (RFID*, biometrics, etc.). At the same time, it isnow dedicated to addressing the issues related to respect for privacy inthe introduction of products and the execution of our projects.Completion of a solution for filtering Internet content on personalcomputers and mobile phonesThe Group has developed recognized expertise in the field of dosimetry(measuring electromagnetic fields). It is also involved in severalinternational research projects on electromagnetic fields and health, suchas, for example, Multipass (see page 75).