corporate social responsibility complete report France ... - Orange

25 includeObjectives disclosed in the 2007reportfight against the digital divideSet up a “digital divide” working group;launch studies to better understand theneeds of the populations in question andinclude these in the development ofproducts and servicesOffer mobile money transfer servicesand “low cost” telephones in morecountriesCover all of the municipalities of Senegalwith CDMA* technology2008 status reportDeadline Status Key achievements in 20082008 •2008 •Late 2008•Deploy the Botika network conceptdeveloped in Madagascar in othercountries in the Africa, Mideast and Asiaregion2008-2009 accessibility for seniors and the disabledEstablish an international network of“Accessibility” correspondentsContinued deployment of Autonomyofferings within the countriesAudit and make the Group‟s internal andexternal websites accessibleMake the Group‟s major fixed-line,mobile and Internet offerings accessiblehealth and dependencyE-health: continue the development ofremote chronic disease managementofferingsContinuation of studies on offerings suitablefor emerging countries.Launch of the Conquistador offering inCameroon and of NetPC in Mauritius.Launch of an initial credit transfer offering inMadagascar and of a mobile bankingoffering in Côte d‟Ivoire.Between January 2006 and July 2008, morethan 11,800 villages, i.e. 83% of thelocations in Senegal, were provided withInternet access thanks to CDMA* technology.Franchise model deployed in Botswana,Mali, Côte d‟Ivoire and Guinea BissauCorrespondents at the Europeansubsidiaries through the Technocentrenetwork. Implementation of dedicated2008-2009 contact persons in charge of deploying theaccessibility mechanism in Spain and inPoland.In France, publication of 2 “AutonomyOfferings” catalogues per year and network2008-2009 of 160 labelled stores.Creation of an “Autonomy Offerings”catalogue in Spain.All of the Group‟s European sites (includingSpain ) have achieved 75% compliancewith the AA label requirements of the2010 international website accessibility standardsdefined by the WAI (Web AccessibilityInitiative) with no blockage point.Audit the accessibility of the Group‟s 2008spring collection with the implementation of2008-2009 •pictograms to identify accessible productsdepending on disability.2008-2009 Launch of Health Monitor: monitoring ofchronic diseases – customized remotechronic disease management systemenabling patients to remain at home whileoffering them a sense of safety and aidingthe equilibrium of the treatment prescribed.Clinical test of the monitoring of chronicdiseases in Spain (Navarre clinic).• objective achieved item reviewed by Deloitte project in progress◦ objective not achieved, project cancelled or postponed