<strong>Private</strong> <strong>Loans</strong> <strong>and</strong> <strong>Choice</strong> <strong>in</strong> F<strong>in</strong>anc<strong>in</strong>g <strong>Higher</strong> <strong>Education</strong>I N S T I T U T I O N A L P R O F I L Econt<strong>in</strong>ued from the previous pagefederal loan <strong>and</strong> an private loan must sit for two different loan entrance counsel<strong>in</strong>gsessions. The electronic private loan counsel<strong>in</strong>g session requires students to completea budget that shows their total costs <strong>and</strong> their expected sources of f<strong>in</strong>ancial support.Dur<strong>in</strong>g the loan counsel<strong>in</strong>g sessions, students calculate their expected <strong>in</strong>come aftergraduation, expected monthly loan payments, <strong>and</strong> other variables so that the studentcan have the best <strong>in</strong>formation available before mak<strong>in</strong>g the decision to borrow a privateloan. As a result, the university’s private loan default rate is just 0.7 percent, comparableto the university’s 1.4 percent default rate for federal student loans.When establish<strong>in</strong>g a preferred lender list, schools take a variety of criteria <strong>in</strong>to consideration.Some of the most cited criteria <strong>in</strong>clude: competitive pric<strong>in</strong>g; timely process<strong>in</strong>g,approval, <strong>and</strong> disbursement of loan funds; a will<strong>in</strong>gness to adapt to the school’sprocedures; ability to provide students electronic or web-access to their accounts;responsible market<strong>in</strong>g practices; an array of borrower benefits, rewards, <strong>and</strong> <strong>in</strong>centives;<strong>and</strong> knowledgeable customer service representatives. Many <strong>in</strong>stitutions also seeknational lenders to ease the process for geographically diverse student borrowers, <strong>and</strong>some <strong>in</strong>stitutions want lenders who work well with guarantors <strong>in</strong> the <strong>in</strong>stitution’s state(Greentree Gazette, March 2000, p. 18).Some schools have turned to private loan preferred lender lists because of the overwhelm<strong>in</strong>gamount of <strong>in</strong>formation on the <strong>in</strong>ternet. While aid adm<strong>in</strong>istrators regard the<strong>in</strong>ternet as a powerful <strong>and</strong> beneficial tool when comparative shopp<strong>in</strong>g for loans, theyalso are concerned about the misrepresentation of certa<strong>in</strong> loan products on the web.By establish<strong>in</strong>g a preferred lender list, colleges <strong>and</strong> universities are able to provideassurance to their students that the school has an established relationship with thelenders on the list <strong>and</strong> that the loan products they offer are credible.Several f<strong>in</strong>ancial aid adm<strong>in</strong>istrators commented that private lenders often are will<strong>in</strong>gto offer better private loan products to students for the chance to w<strong>in</strong> the school’sfederal loan volume. Additionally, some schools have found that provid<strong>in</strong>g a largepercentage of their federal loan volume to a particular lender has potential benefits. Af<strong>in</strong>ancial aid adm<strong>in</strong>istrator at a four-year private college <strong>in</strong> California cited an agreementthe school has with a lender: “If we give the okay to the lender that the student isworthy of the loan—likely to persist <strong>and</strong> graduate—the lender will make the loanavailable to the student, even if the student was <strong>in</strong>itially rejected for the loan.”<strong>Private</strong> loan counsel<strong>in</strong>gWhile many f<strong>in</strong>ancial aid offices have found ways to streaml<strong>in</strong>e the private loan processfor students, the majority of these same offices struggle to provide counsel<strong>in</strong>g for thesesame loans. F<strong>in</strong>ancial aid offices at <strong>in</strong>stitutions participat<strong>in</strong>g <strong>in</strong> federal student aid30
<strong>Private</strong> <strong>Loans</strong> <strong>and</strong> <strong>Choice</strong> <strong>in</strong> F<strong>in</strong>anc<strong>in</strong>g <strong>Higher</strong> <strong>Education</strong>programs are well-versed <strong>in</strong> counsel<strong>in</strong>g procedures for federal student loans. Entrance<strong>and</strong> exit counsel<strong>in</strong>g have become the st<strong>and</strong>ard; students are told what is expected ofthem as borrowers, <strong>and</strong> they leave school with a clear sense of what they owe. Manyschools have devised sanctions, such as withhold<strong>in</strong>g grades, academic transcripts, <strong>and</strong>even degrees, to guarantee students attend their federal loans exit <strong>in</strong>terview.The large number of diverse private loan products, while helpful for meet<strong>in</strong>gnumerous students’ needs, also creates problems when it comes to develop<strong>in</strong>gcounsel<strong>in</strong>g methods. Unlike federal student loans, f<strong>in</strong>ancial aid offices do not havea clear sense of either the amount or the type of private loans students hold. Af<strong>in</strong>ancial aid adm<strong>in</strong>istrator at a four-year private <strong>in</strong>stitution <strong>in</strong> the Midwest commented,“For every private loan we do know about, there’s probably another onethat we don’t. There’s really no way for us to know how much our students areactually borrow<strong>in</strong>g.”Moreover, even when colleges <strong>and</strong> universities attempt to be proactive by provid<strong>in</strong>gliterature to students <strong>and</strong> parents about f<strong>in</strong>ancial responsibility <strong>and</strong> debt management, thematerials often go unread, or the <strong>in</strong>formation is com<strong>in</strong>g too late. An aid adm<strong>in</strong>istrator at alarge public university <strong>in</strong> the Midwest expla<strong>in</strong>ed: “Undergraduate debt? Heck, thesestudents are leav<strong>in</strong>g high school with debt! Students are model<strong>in</strong>g their parents’ behavior,<strong>and</strong> parents are borrow<strong>in</strong>g like crazy <strong>and</strong> go<strong>in</strong>g <strong>in</strong>to debt.” Another aid adm<strong>in</strong>istrator atthe same school remarked: “Many undergraduates are surprised to see how much theyactually owe when they have their exit <strong>in</strong>terview before graduation. A lot of them regretborrow<strong>in</strong>g so much when they realize they used the loan funds for pizza money.”F<strong>in</strong>ancial plann<strong>in</strong>g workshops <strong>and</strong> sessions at orientation have been helpful to somedegree; nevertheless, f<strong>in</strong>ancial aid adm<strong>in</strong>istrators rema<strong>in</strong> concerned about students’overall lack of f<strong>in</strong>ancial knowledge. An aid adm<strong>in</strong>istrator at a public university <strong>in</strong>California remarked: “Students don’t know the basics—they really don’t know whatf<strong>in</strong>ancial aid is, what loans <strong>and</strong> grants are. The students don’t underst<strong>and</strong> what thelenders are say<strong>in</strong>g, <strong>and</strong> this <strong>in</strong>fo is constantly chang<strong>in</strong>g.” Aid adm<strong>in</strong>istrators also areconcerned about the many students who pay little or no attention to <strong>in</strong>terest rates<strong>and</strong> repayment terms when apply<strong>in</strong>g for private loans. Another aid adm<strong>in</strong>istrator <strong>in</strong>California summed it up: “In most cases, what students want is money, <strong>and</strong> they wantit fast. The students are more concerned about gett<strong>in</strong>g the money they need torema<strong>in</strong> <strong>in</strong> school at that moment, so they end up apply<strong>in</strong>g to the lenders known tohave good acceptance rates <strong>and</strong> quick turnaround. They’re not th<strong>in</strong>k<strong>in</strong>g about howburdensome it might be to pay the loan(s) back <strong>in</strong> the future.”Although some f<strong>in</strong>ancial aid adm<strong>in</strong>istrators question whether provid<strong>in</strong>g counsel<strong>in</strong>gfor private loans would <strong>in</strong> any way curb student borrow<strong>in</strong>g, most do agree that sometype of counsel<strong>in</strong>g should be provided. Several aid adm<strong>in</strong>istrators <strong>in</strong> California agreedthat private loan counsel<strong>in</strong>g is the responsibility of everyone <strong>in</strong>volved—lenders,students, <strong>and</strong> <strong>in</strong>stitutions. The aid adm<strong>in</strong>istrators believe that schools should requirestudents to attend entrance <strong>and</strong> exit counsel<strong>in</strong>g for private loans with <strong>in</strong>formativematerials provided by lenders.31