CERT Resilience Management Model, Version 1.0

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Subpractices1. Document the asset changes by updating asset profiles and the assetdatabase.2. Maintain a requirement change history with rationale for performing thechanges.3. Evaluate the impact of asset changes on existing resiliencerequirements and activities and commitments for protecting andsustaining assets.Update asset resilience requirements, asset protection strategies, and plans forsustaining assets as necessary.4. Establish communication channels to ensure custodians are aware ofchanges in assets.Update service level agreements with custodians if necessary to reflect commitment tochanges.Generic Practices by GoalRefer to the Generic Goals and Practices document for generic goals and practices guidancethat applies to all process areas. The generic goals and practices descriptions here providefurther details relative to the Asset Definition and Management process area.ADM:GG1 Achieve Specific GoalsThe operational resilience management process supports and enablesachievement of the specific goals of the Asset Definition and Managementprocess area by transforming identifiable input work products to produceidentifiable output work products.ADM:GG1.GP1 Perform Asset Definition and Management PracticesPerform the specific practices of the Asset Definition andManagement process area to develop work products and provideservices to achieve the specific goals of the process area.Elaboration:Specific practices ADM:SG1.SP1 through ADM:SG3.SP2 are performed toachieve the goals of the asset definition and management process.ADM:GG2 Institutionalize Asset Definition and Management as a Managed ProcessAsset definition and management is institutionalized as a managed process.ADM:GG2.GP1 Establish Process GovernanceEstablish and maintain governance over the planning andperformance of the asset definition and management process.Refer to the Enterprise Focus process area for more information aboutproviding sponsorship and oversight to the asset definition andmanagement process.92 | CMU/SEI-2010-TR-012
Subpractices1. Establish governance over process activities.Elaboration:Governance over the asset definition and management process may be exhibited by developing and publicizing higher level managers’ objectives and requirements sponsoring policies, procedures, standards, and guidelines, including thedocumentation of assets and for establishing asset ownership and custodianship making higher level managers aware of applicable compliance obligations relatedto the process, and regularly reporting on the organization’s satisfaction of theseobligations to higher level managers sponsoring and funding process activities aligning asset inventory, asset ownership, and asset-service relationship activitieswith identified resilience needs and objectives and stakeholder needs andrequirements sponsoring the development, documentation, and management of assetinventories verifying that the process supports strategic resilience objectives and is focused onthe assets and services that are of the highest relative value in meeting strategicobjectives regular reporting from organizational units to higher level managers on processactivities and results creating dedicated higher level management feedback loops on decisions aboutthe process and recommendations for improving the process providing input on identifying, assessing, and managing operational risks to assets,including guidance for resolving asset inventory inconsistencies and otheranomalies conducting regular internal and external audits and related reporting to auditcommittees on process effectiveness creating formal programs to measure the effectiveness of process activities, andreporting these measurements to higher level managers93 | CMU/SEI-2010-TR-012
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CERT ® Resilience Management Model
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Table of ContentsPrefaceAbstractvix
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List of FiguresFigure 1: The Three
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List of TablesTable 1: Process Area
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AcknowledgementsThis report is the
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The effect of increased levels of c
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Part One: About the CERT ® Resilie
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1 IntroductionOperational resilienc
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experience, organizations often ask
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continuity management, and IT opera
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As a descriptive model, CERT-RMM fo
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Table 1:Process Areas in CERT-RMM a
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their ability to transform the way
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2 Understanding Key Concepts in CER
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Historically and often still today,
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Operational resilience addresses th
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esilience of services is key for mi
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Figure 7: Impact of Disrupted Asset
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owners are responsible for ensuring
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into the “security” function bu
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Figure 12: Software/System Asset Li
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3 Model ComponentsThis chapter intr
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Table 4:CERT-RMM Components by Cate
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Figure 15: A Specific Goal and Spec
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Figure 19: Summary of Major Model C
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Figure 20: Format of Model Componen
Page 53 and 54: 4 Model RelationshipsSuccessful pro
Page 55 and 56: Figure 21: Relationships That Drive
Page 57 and 58: Asset Resilience ManagementEnvironm
Page 63 and 64: Part Two: Process Institutionalizat
Page 65 and 66: To reach a particular level, an org
Page 67 and 68: perform in the future. In CERT-RMM,
Page 69 and 70: names of the generic goals, except
Page 71 and 72: Generic Practice Related Process Ar
Page 73 and 74: Such objectives may be high-level a
Page 75 and 76: These four questions can be directl
Page 77 and 78: The purpose of the establishing pha
Page 79 and 80: CERT-RMM has a strong enterprise un
Page 81 and 82: Communications (COMM)—to institut
Page 83 and 84: Figure 31: Model Scope Options6.3.3
Page 85 and 86: Figure 33: CERT-RMM Targeted Improv
Page 87 and 88: Figure 34: Capability Level Ratings
Page 89 and 90: If the immediate or long-term impro
Page 91 and 92: ASSET DEFINITION AND MANAGEMENTEngi
Page 93 and 94: Specific Practices by GoalADM:SG1 E
Page 95 and 96: Facilities are any physical plant a
Page 97 and 98: Information AssetsBecause informati
Page 99 and 100: Ownership of assets typically varie
Page 101 and 102: ADM:SG2.SP2 Analyze Asset-Service D
Page 103: Organizational and operational cond
Page 107 and 108: ADM:GG2.GP3 Provide ResourcesProvid
Page 109 and 110: Refer to the Human Resource Managem
Page 111 and 112: ADM:GG2.GP6 Manage Work Product Con
Page 113 and 114: ADM:GG2.GP8 Monitor and Control the
Page 115 and 116: ADM:GG2.GP9 Objectively Evaluate Ad
Page 117 and 118: ADM:GG3.GP2 Collect Improvement Inf
Page 119 and 120: access controls current and reflect
Page 121 and 122: COMMUNICATIONSEnterprisePurposeThe
Page 123 and 124: COMM:SG2 Prepare for Communications
Page 125 and 126: Related Process AreasA primary comp
Page 127 and 128: CONTROLS MANAGEMENTEngineeringPurpo
Page 129 and 130: The identification and implementati
Page 131 and 132: ENVIRONMENTAL CONTROLOperationsPurp
Page 133 and 134: EC:SG2 Protect Facility AssetsAdmin
Page 135 and 136: The relationship between services a
Page 137 and 138: EXTERNAL DEPENDENCIES MANAGEMENTOpe
Page 139 and 140: Related Process AreasThe establishm
Page 141 and 142: EXD:SG4 Manage External Entity Perf
Page 143 and 144: Related Process AreasVisible and ac
Page 145 and 146: HUMAN RESOURCE MANAGEMENTEnterprise
Page 147 and 148: Specific Practices by GoalHRM:SG1 E
Page 149 and 150: IDENTITY MANAGEMENTOperationsPurpos
Page 151 and 152: Summary of Specific Goals and Pract
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IMC:SG2.SP4 Analyze and Triage Even
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KNOWLEDGE AND INFORMATION MANAGEMEN
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Specific Practices by GoalKIM:SG1 E
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MEASUREMENT AND ANALYSISProcessPurp
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MA:SG1.SP4 Specify Analysis Procedu
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supports and enables its monitoring
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ORGANIZATIONAL PROCESS DEFINITIONPr
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ORGANIZATIONAL PROCESS FOCUSProcess
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OPF:SG2.SP2 Implement Process Actio
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awareness program. Conduct Awarenes
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OTA:SG3.SP3 Establish Training Capa
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a steady stream of effective staff
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RISK MANAGEMENTEnterprisePurposeThe
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RISK:SG2 Establish Risk Parameters
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RESILIENCE REQUIREMENTS DEVELOPMENT
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egularly analyzing the requirements
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RESILIENCE REQUIREMENTS MANAGEMENTE
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RRM:SG1.SP4 Maintain Traceability o
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The functional aspects of software
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Monitoring for events, incidents, a
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SERVICE CONTINUITYEngineeringPurpos
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Summary of Specific Goals and Pract
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SC:SG5 Exercise Service Continuity
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organization, the organization must
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TM:SG4.SP3 Perform Change Control a
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them to determine if breakdowns in
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Appendix A: Generic Goals and Pract
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Subpractices1. Establish governance
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GG2.GP3 Provide ResourcesProvide ad
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Subpractices1. Identify process ski
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GG2.GP8 Monitor and Control the Pro
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performing of the process can be ma
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Appendix B: Targeted Improvement Ro
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Required CERT-RMM Process AreasCate
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Process AreasRisk ManagementResilie
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Glossary of TermsThis document cont
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Asset-level resilience requirements
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Communications stakeholderA person
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Critical success factorsThe key are
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External dependencyAn external depe
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Identity registrationThe process of
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Key control indicatorsOrganizationa
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Operational riskThe potential impac
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PeopleAll staff, both internal and
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ProvisioningThe process of assignin
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Resilient Technical Solution Engine
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SensitivityA measure of the degree
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Technical controlA type of technica
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Acronyms and InitialismsADMAsset De
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EUDPDEuropean Union Data Protection
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OPFOrganizational Process Focus (pr
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ReferencesURLs are valid as of the
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REPORT DOCUMENTATION PAGEForm Appro
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