CERT Resilience Management Model, Version 1.0

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The identification, definition, and management of facility assets is addressed in the AssetDefinition and Management process area.The risk management cycle for facility assets is addressed in the Risk Management processarea.The management of the internal control system that ensures the protection of facility assetsis addressed in the Controls Management process area.The selection, implementation, and management of access controls for facility assets isperformed in the Access Management process area.The development of service continuity plans for facilities is performed in the ServiceContinuity process area.The establishment and management of relationships with external entities to ensure theresilience of services that are executed in facilities they own and operate is addressed in theExternal Dependencies Management process area.Summary of Specific Goals and PracticesGoalsEC:SG1 Establish and Prioritize Facility AssetsEC:SG2 Protect Facility AssetsEC:SG3 Manage Facility Asset RiskEC:SG4 Control Operational EnvironmentPracticesEC:SG1.SP1 Prioritize Facility AssetsEC:SG1.SP2 Establish Resilience-Focused Facility AssetsEC:SG2.SP1 Assign Resilience Requirements to Facility AssetsEC:SG2.SP2 Establish and Implement ControlsEC:SG3.SP1 Identify and Assess Facility Asset RiskEC:SG3.SP2 Mitigate Facility RisksEC:SG4.SP1 Perform Facility Sustainability PlanningEC:SG4.SP2 Maintain Environmental ConditionsEC:SG4.SP3 Manage Dependencies on Public ServicesEC:SG4.SP4 Manage Dependencies on Public InfrastructureEC:SG4.SP5 Plan for Facility RetirementSpecific Practices by GoalEC:SG1 Establish and Prioritize Facility AssetsFacility assets are prioritized to ensure resilience of high-value services thatthey support.EC:SG1.SP1 Prioritize Facility AssetsFacility assets are prioritized relative to their importance insupporting the delivery of high-value services.EC:SG1.SP2 Establish Resilience-Focused Facility AssetsFacility assets that specifically support the organization’s servicecontinuity plans are identified and established.120 | CMU/SEI-2010-TR-012
EC:SG2 Protect Facility AssetsAdministrative, technical, and physical controls for facility assets areidentified, implemented, monitored, and managed.EC:SG2.SP1 Assign Resilience Requirements to Facility AssetsResilience requirements that have been defined are assigned tofacility assets.EC:SG2.SP2 Establish and Implement ControlsEC:SG3 Manage Facility Asset RiskAdministrative, technical, and physical controls that are required tomeet the established resilience requirements are identified andimplemented.Operational and environmental risks to facility assets are identified andmanaged.EC:SG3.SP1 Identify and Assess Facility Asset RiskRisks to facility assets are periodically identified and assessed.EC:SG3.SP2 Mitigate Facility RisksEC:SG4 Control Operational EnvironmentRisk mitigation strategies for facility assets are developed andimplemented.The operational environment of the facility is controlled to ensure itsavailability.EC:SG4.SP1 Perform Facility Sustainability PlanningThe availability of high-value facilities is ensured throughsustainability planning.EC:SG4.SP2 Maintain Environmental ConditionsEnvironmental conditions of the facility asset are maintained.EC:SG4.SP3 Manage Dependencies on Public ServicesDependencies on public services for facility assets are identifiedand managed.EC:SG4.SP4 Manage Dependencies on Public InfrastructureDependencies on public infrastructure for facility assets areidentified and managed.EC:SG4.SP5 Plan for Facility RetirementThe retirement of a facility is planned for to minimize operationalimpact.121 | CMU/SEI-2010-TR-012
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CERT ® Resilience Management Model
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Table of ContentsPrefaceAbstractvix
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List of FiguresFigure 1: The Three
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List of TablesTable 1: Process Area
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AcknowledgementsThis report is the
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The effect of increased levels of c
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Part One: About the CERT ® Resilie
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1 IntroductionOperational resilienc
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experience, organizations often ask
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continuity management, and IT opera
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As a descriptive model, CERT-RMM fo
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Table 1:Process Areas in CERT-RMM a
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their ability to transform the way
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2 Understanding Key Concepts in CER
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Historically and often still today,
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Operational resilience addresses th
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esilience of services is key for mi
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Figure 7: Impact of Disrupted Asset
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owners are responsible for ensuring
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into the “security” function bu
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Figure 12: Software/System Asset Li
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3 Model ComponentsThis chapter intr
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Table 4:CERT-RMM Components by Cate
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Figure 15: A Specific Goal and Spec
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Figure 19: Summary of Major Model C
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Figure 20: Format of Model Componen
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4 Model RelationshipsSuccessful pro
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Figure 21: Relationships That Drive
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Asset Resilience ManagementEnvironm
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Part Two: Process Institutionalizat
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To reach a particular level, an org
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perform in the future. In CERT-RMM,
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names of the generic goals, except
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Generic Practice Related Process Ar
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Such objectives may be high-level a
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These four questions can be directl
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The purpose of the establishing pha
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CERT-RMM has a strong enterprise un
Page 81 and 82: Communications (COMM)—to institut
Page 83 and 84: Figure 31: Model Scope Options6.3.3
Page 85 and 86: Figure 33: CERT-RMM Targeted Improv
Page 87 and 88: Figure 34: Capability Level Ratings
Page 89 and 90: If the immediate or long-term impro
Page 91 and 92: ASSET DEFINITION AND MANAGEMENTEngi
Page 93 and 94: Specific Practices by GoalADM:SG1 E
Page 95 and 96: Facilities are any physical plant a
Page 97 and 98: Information AssetsBecause informati
Page 99 and 100: Ownership of assets typically varie
Page 101 and 102: ADM:SG2.SP2 Analyze Asset-Service D
Page 103 and 104: Organizational and operational cond
Page 105 and 106: Subpractices1. Establish governance
Page 107 and 108: ADM:GG2.GP3 Provide ResourcesProvid
Page 109 and 110: Refer to the Human Resource Managem
Page 111 and 112: ADM:GG2.GP6 Manage Work Product Con
Page 113 and 114: ADM:GG2.GP8 Monitor and Control the
Page 115 and 116: ADM:GG2.GP9 Objectively Evaluate Ad
Page 117 and 118: ADM:GG3.GP2 Collect Improvement Inf
Page 119 and 120: access controls current and reflect
Page 121 and 122: COMMUNICATIONSEnterprisePurposeThe
Page 123 and 124: COMM:SG2 Prepare for Communications
Page 125 and 126: Related Process AreasA primary comp
Page 127 and 128: CONTROLS MANAGEMENTEngineeringPurpo
Page 129 and 130: The identification and implementati
Page 131: ENVIRONMENTAL CONTROLOperationsPurp
Page 135 and 136: The relationship between services a
Page 137 and 138: EXTERNAL DEPENDENCIES MANAGEMENTOpe
Page 139 and 140: Related Process AreasThe establishm
Page 141 and 142: EXD:SG4 Manage External Entity Perf
Page 143 and 144: Related Process AreasVisible and ac
Page 145 and 146: HUMAN RESOURCE MANAGEMENTEnterprise
Page 147 and 148: Specific Practices by GoalHRM:SG1 E
Page 149 and 150: IDENTITY MANAGEMENTOperationsPurpos
Page 151 and 152: Summary of Specific Goals and Pract
Page 153 and 154: and associated services and require
Page 155 and 156: IMC:SG2.SP4 Analyze and Triage Even
Page 157 and 158: KNOWLEDGE AND INFORMATION MANAGEMEN
Page 159 and 160: Specific Practices by GoalKIM:SG1 E
Page 161 and 162: MEASUREMENT AND ANALYSISProcessPurp
Page 163 and 164: MA:SG1.SP4 Specify Analysis Procedu
Page 165 and 166: supports and enables its monitoring
Page 167 and 168: ORGANIZATIONAL PROCESS DEFINITIONPr
Page 169 and 170: ORGANIZATIONAL PROCESS FOCUSProcess
Page 171 and 172: OPF:SG2.SP2 Implement Process Actio
Page 173 and 174: awareness program. Conduct Awarenes
Page 175 and 176: OTA:SG3.SP3 Establish Training Capa
Page 177 and 178: a steady stream of effective staff
Page 179 and 180: RISK MANAGEMENTEnterprisePurposeThe
Page 181 and 182: RISK:SG2 Establish Risk Parameters
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RESILIENCE REQUIREMENTS DEVELOPMENT
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egularly analyzing the requirements
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RESILIENCE REQUIREMENTS MANAGEMENTE
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RRM:SG1.SP4 Maintain Traceability o
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The functional aspects of software
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Monitoring for events, incidents, a
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SERVICE CONTINUITYEngineeringPurpos
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Summary of Specific Goals and Pract
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SC:SG5 Exercise Service Continuity
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organization, the organization must
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TM:SG4.SP3 Perform Change Control a
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them to determine if breakdowns in
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Appendix A: Generic Goals and Pract
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Subpractices1. Establish governance
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GG2.GP3 Provide ResourcesProvide ad
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Subpractices1. Identify process ski
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GG2.GP8 Monitor and Control the Pro
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performing of the process can be ma
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Appendix B: Targeted Improvement Ro
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Required CERT-RMM Process AreasCate
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Process AreasRisk ManagementResilie
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Glossary of TermsThis document cont
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Asset-level resilience requirements
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Communications stakeholderA person
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Critical success factorsThe key are
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External dependencyAn external depe
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Identity registrationThe process of
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Key control indicatorsOrganizationa
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Operational riskThe potential impac
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PeopleAll staff, both internal and
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ProvisioningThe process of assignin
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Resilient Technical Solution Engine
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SensitivityA measure of the degree
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Technical controlA type of technica
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Acronyms and InitialismsADMAsset De
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EUDPDEuropean Union Data Protection
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OPFOrganizational Process Focus (pr
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ReferencesURLs are valid as of the
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REPORT DOCUMENTATION PAGEForm Appro
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