Solutions for the Global Metals Industry

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Global Customer Support NetworkComprehensive technical service is provided by our Customer Support Organization, staffed by TMEIC service engineerswith offices and spare parts depots across the globe.In North and South AmericaCustomers are supported by the TMEIC Corporationservice personnel, design engineers and Spare PartsDepot in Virginia, and the TMEIC Factory in Japan.In EuropeTMEIC service engineers service all drive systemsin Europe, supported by the European TMEIC SpareParts Depot.In Asia and the Pacific RimTMEIC services drive systems throughout China,India and the Pacific, supported by multiple FieldEngineers, Spare Parts Depots, and the TMEICfactory in Japan.Remote Drive DiagnosticsTMEIC Corporation supports drive customers throughthe Remote Connectivity Module (RCM), a remotediagnostic service link with the TMEIC design andservice engineers in Roanoke, Virginia. The RCMenables seamless integration between your drives andour engineers.Remote System DiagnosticsTMEIC’s remote system diagnostics tool, includedin level 1 software, offers a quick path to problemresolution. System faults are automatically identified,and provide an integrated view of product, processand system information. TMEIC design and serviceengineers in Roanoke, Virginia, can analyze the dataand provide steps for resolution.For Service or Parts, call1-877-280-1835INTERNATIONAL:+1-540-283-201024 Hours / 7 daysRemote Diagnostic Service reduces Mean Time To Repair (MTTR)Remote diagnostic service offers protection for your investment, by reducing downtime, lowering repair costs and providingpeace of mind. Remote diagnostics requires an internet connection between your plant and TMEIC Corporation for retrievalof fault logs and files to diagnose drive or system issues.Features• Reduced downtime andMean-Time-to-Repair• Secured connection• Fault Upload UtilityBenefitsQuick support saves thousands of $ in lost productionTMEIC engineers can quickly connect to the drive and diagnose many issues in amatter of minutes.Customer-controlled accessAll remote activity is conducted with permission of the customer. Drive start/stop isnot permitted remotely.Proprietary Fault Upload SoftwareHistorical drive faults are identified; TMEIC design and service engineers can analyzethe issue resulting in the fault and provide a solution.Page 34 of 40© 2011 TMEIC Corporation. All Rights Reserved.
ProductsA Family of AC & DC System DrivesTMdrive-10e2TMdrive-30TMdrive-70TMdrive-DCVolts3300 AC1250 ACTMdrive-30TMdrive-50TMdrive-80TMdrive-70690 AC440 ACTMdrive-10e21200 DC500 AC500 DC TMdrive-DC101001,00010,00013 134 1,34013,40020,00026,80050,00067,000kWHpFeaturesCommon Control HardwareAll TMdrive products share a common architecture:• Common I/O boards• Common LAN interface boards• Common front panel display and keypad optionsCommon ToolboxA common Windows®-based toolbox used to configure andmonitor all TMEIC system drives featuring:• Integrated trending• Animated function block diagrams• Commissioning and tune-up wizardsBenefitsReduced Parts InventoryTMEIC reduces the spare parts investment with acommon set of control hardware for all of your lowvoltage AC, medium voltage AC, and DC system drives.Simplified MaintenanceCommissioning and tune-up wizards ensure that thesystem drives are not the critical path item in the start-up.In ongoing maintenance work, the integrated trendingtools provide an in-depth view into the regulationfunctions.Legacy System InterfaceTMEIC system drives integrate with legacy systems using:• ISBus LAN interface for Innovation Series Controllerbasedsystems• Profibus-DP and DeviceNet LAN interface boards forother controller-based systemsReduced EngineeringThe majority of control system projects involve someform of modernization. The coordinated interfaces ofTMEIC systems to legacy system drives reduces the costof engineering, commissioning, and training.© 2011 TMEIC Corporation. All Rights Reserved.Page 35 of 40
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Page 3 and 4: Why Our Systems Set Production Reco
Page 5 and 6: Total Solutions for Mill Automation
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Page 15 and 16: Material Properties Prediction Syst
Page 17 and 18: Integrating Models for Superior Con
Page 19 and 20: PAYOFF REELMOTOR POWER (KW)BRIDLE 1
Page 21 and 22: Section MillsTMEIC has automated ma
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Page 27 and 28: ServicesTMEIC’s Metals Engineerin
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Page 37 and 38: nv Series ControllerThe Unified nv
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Solutions for the Global Metals Industry

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