2004 Crown Investments Corporation of Saskatchewan Annual Report

GovernanceFor the purposes of this report, governance describes the processes, structures and functions that CICuses to direct and oversee the management of the Crown sector so it effectively fulfills its mandate.CIC communicates shareholder (government) direction to its subsidiary Crown corporations andmonitors their performance against targets approved by the CIC Board. CIC does this by applying theStrategic and Performance Management Model.Crown Sector Strategic and Performance Management ModelCrown Sector Strategic Plan1Performance ObjectivesandCapital Allocation2Balanced Scorecard - A Generic ViewCIC BoardResponsibilityPublic PurposeExpectationsThe Crown sector contributesto the overall social andeconomic well-being of theprovince.MeasurementsJob creationRepresentative workforceGoods sourced inSaskatchewanServices and productaccessibilityCustomer & StakeholderExpectationsThe Crown sector provideshigh quality goods andservices valued by thepeople of Saskatchewan, at acompetitive price.MeasurementsCustomer satisfactionindexMarket share andretention3Innovation & LearningExpectationsMeasurementsFinancial ExpectationsMeasurementsThe Crown sector has a skilledand motivated workforce, isinnovative and positioned toprosper.Value added by newinitiativesEmployee satisfactionindexThe Crown sector providesan appropriate return to thepeople of Saskatchewan.Return on equityDividends declaredDebt ratioCrown BoardResponsibilityCrown Corporation ActionsPerformance Measurement4C I C26