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A Performance Audit of the Utah Telecommunication Open ...

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Uncollected revenuesfrom retail providershave cost UTOPIA $3million.If retailers had paid all <strong>the</strong>y owed, UTOPIA’s operating deficitswould have been much smaller during <strong>the</strong> past three years. Withnearly $3.1 million left unpaid, <strong>the</strong> retailers and UTOPIA haveimposed a significant financial burden on UTOPIA’s member cities.UTOPIA has shown a great interest in developing a group <strong>of</strong> retailproviders for its open access network. This desire to develop its retailpartners may have led <strong>the</strong> agency to be overly patient with retailerswho failed to pay <strong>the</strong>ir network fees. In addition, UTOPIA staffreport <strong>the</strong>y were reluctant to drop some delinquent providers becauseUTOPIA could not afford <strong>the</strong> cost <strong>of</strong> replacing <strong>the</strong> providers’proprietary set-top equipment. They also report reluctance to dropproviders because <strong>of</strong> difficulty in finding o<strong>the</strong>r providers who would<strong>of</strong>fer video on <strong>the</strong> UTOPIA network.In our view, UTOPIA should have taken quicker action to transferclients away from retailers who failed to pay <strong>the</strong>ir bills and reassignthose clients to o<strong>the</strong>r more reliable providers. By not responding morequickly to delinquent retail providers, UTOPIA may have incentivizedits providers to postpone paying <strong>the</strong>ir debts. One provider in goodstanding with UTOPIA said he believed <strong>the</strong> agency’s lack <strong>of</strong> actiontoward delinquent providers has been unfair to his organization and too<strong>the</strong>r more responsible service providers because it puts <strong>the</strong>m at acompetitive disadvantage. Had UTOPIA taken a more aggressivestance, we believe <strong>the</strong> agency could have reduced its operating deficitsand <strong>the</strong> financial burden now placed on its member cities.The Use <strong>of</strong> Interest Rate Swaps Prevented UTOPIA fromTaking Advantage <strong>of</strong> <strong>the</strong> Decline in Interest Rates. WhenUTOPIA issued its first bonds in 2004, its bond underwriterencouraged <strong>the</strong> board to approve a set <strong>of</strong> variable rate bonds in orderto obtain a reduced interest rate. UTOPIA’s financial advisor reports<strong>the</strong> underwriter also insisted on an interest rate swap agreement ifUTOPIA sought a variable rate loan.UTOPIA’s method <strong>of</strong>bond financing hurt itsability to takeadvantage <strong>of</strong> changingmarket conditions andrefinance at lowerinterest rates.According to <strong>the</strong> minutes <strong>of</strong> <strong>the</strong> July 20, 2006 board meeting, <strong>the</strong>board was told that “swaps are designed to reduce debt and risk andresult in lower cost <strong>of</strong> borrowing.” The savings from <strong>the</strong> use <strong>of</strong> <strong>the</strong>swap agreement were predicted to be $7 million. According toUTOPIA’s financial advisor, <strong>the</strong> interest rate swap agreement wouldonly be an impediment if interest rates were to drop significantly andif it became necessary to refinance <strong>the</strong> agency’s debt.- 28 -A <strong>Performance</strong> <strong>Audit</strong> <strong>of</strong> <strong>the</strong> <strong>Utah</strong> <strong>Telecommunication</strong> <strong>Open</strong> Infrastructure Agency (August 2012)

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