you will need to make similar humanitarian accommodations. However, <strong>the</strong>se are not<strong>in</strong>stances of passive-aggressive behavior.22
nThe Narcissistic StudentCharacteristicsThe narcissistic personality style is marked by arrogance, self-centeredness,self-entitlement, and a noticeable tendency to devalue or denigrate o<strong>the</strong>rs. Students <strong>with</strong>this personality style are dis<strong>in</strong>cl<strong>in</strong>ed to respect o<strong>the</strong>r people’s personal boundaries,<strong>in</strong>clud<strong>in</strong>g those of faculty members and <strong>in</strong>structors. They are apt to “walk on” o<strong>the</strong>rs,monopolize class time, and o<strong>the</strong>rwise behave as though <strong>the</strong>y are more important thananyone and everyone else.For example, <strong>in</strong>structors at many colleges report that some of <strong>the</strong>ir students, <strong>in</strong> <strong>the</strong> heat of adispute over a grade or some form of discipl<strong>in</strong>ary measure, will advance <strong>the</strong> argument that<strong>the</strong>y are <strong>the</strong> customer and that <strong>the</strong> customer, as <strong>the</strong> <strong>in</strong>structor should know, is always right.It is not surpris<strong>in</strong>g that opportunistic and self-entitled students use such a tactic when faced<strong>with</strong> an adverse academic situation, but it is disappo<strong>in</strong>t<strong>in</strong>g and frustrat<strong>in</strong>g to see how many<strong>in</strong>structors fail to see <strong>the</strong> fallacy and deviousness of this argument. Let’s face it: a college isnot a department store, and even <strong>in</strong> department stores, customers are not normallypermitted to engage <strong>in</strong> antisocial behaviors such as fight<strong>in</strong>g and shoplift<strong>in</strong>g. Self-entitledstudents need to grasp <strong>the</strong> underly<strong>in</strong>g fact that, like it or not, college matriculation is not aright but ra<strong>the</strong>r a privilege earned by ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g an acceptable grade po<strong>in</strong>t average andconform<strong>in</strong>g to <strong>the</strong> Code of Student Conduct.The <strong>in</strong>structor is not an <strong>in</strong>stitutional flunky for students to bully and denigrate. Ra<strong>the</strong>r,<strong>in</strong>structors have <strong>the</strong> bureaucratic and legal right to evaluate and grade scholarship, as wellas <strong>the</strong> right to set and enforce—<strong>with</strong><strong>in</strong> reason, of course—behavioral standards <strong>in</strong> <strong>the</strong>classroom.Therefore, when self-entitled students tell you that <strong>the</strong>y and <strong>the</strong>ir families pay taxes thatunderwrite your salary and <strong>the</strong>refore <strong>the</strong>y can determ<strong>in</strong>e <strong>the</strong>ir own grade, or <strong>the</strong>y attempt toset <strong>the</strong>ir own behavioral standards, you may want to suggest to <strong>the</strong>m that <strong>the</strong> next time <strong>the</strong>yare pulled over for speed<strong>in</strong>g that <strong>the</strong>y take that same tack <strong>with</strong> <strong>the</strong> state trooper, whosesalary is also subsidized through taxes, and see where it gets <strong>the</strong>m.Because students <strong>with</strong> a narcissistic personality style tend to devalue o<strong>the</strong>rs, not only are<strong>the</strong>y apt to challenge <strong>in</strong>structors on relatively m<strong>in</strong>or matters, but <strong>the</strong>y will also cast scath<strong>in</strong>gaspersions on <strong>the</strong>ir professors’ characters and <strong>the</strong>ir very qualifications to teach.23