50shipping newsP&O Ferries Staff Celebrate SuccessEight members of P&O Ferries staff recently celebrated success after receiving theirChartered Management Institute (CMI) Level 3 Award in 1st Line Management at aceremony in the new Willowbank Business and Management Centre in Larne.Back Row from Left: Damien Kearney, Derek McGookin (Dock Foreman), Paul Topping, Eugene McGoran, Roy McMullan, Norma Thompson, Roy Ferguson. FrontRow from Left:Laura Gilmour (Customer Operations Manager), Ian Mateer (Port Operations Manager) Catherine Callaghan, and Linzi ConwayThe professionalqualification forms part ofthe P&O Ferries ManagementDevelopment Programmethat is open to supervisorsand managers, testamentto the company’s ongoingcommitment to developingits staff both personally andprofessionally by equippingthem with the broad range ofskills necessary to build theirmanagement skills and practice.Commented Laura Gilmour,Customer Operations Managerfrom P&O Ferries: “In recognitionof the fundamental role ouremployees play in the company’ssuccess, P&O Ferries activelyencourages its staff to take partin a number of programmesto increase their skills andimprove their competencies.”Those receiving their CMIcertificates from P&0’s JamesEsler and special guest NormanMcBurney from McBurneyTransport, were Miss CatherineCallaghan and Mrs NormaThompson, both involved in thetourist side of the business, andsix chargehand stevedores: ColinBeggs, Roy Ferguson, DamienKearney, Eugene McGoran, RoyMcMullan and Paul John Topping.The course was delivered by ChainHR, a social enterprise based inLarne, with whom P&O Ferrieshas been working since February2009 to develop a bespoke suiteof CMI accredited Managementand Leadership Programmes.These innovative courses aretailored to the specific needs andchallenges of management withinthe tourism, transportation anddistribution industry and haveproven to be a great success.Chain HR’s Business DevelopmentManager Linzi Conway praisedP&0 Ferries for what shecalled the company’s ‘ongoingdedication to managementdevelopment,’ and she added:“I would also like to express myappreciation to P&0 for choosinga locally based social enterprisefor the delivery of the CharteredManagement Programme. Thisclearly highlights P&0 Ferries’commitment to corporate socialresponsibility and to our localcommunity. It also demonstrateswhy P&0 Ferries is an employerof choice in our area.”P&0 Ferries’ James Eslerlater congratulated the eightsuccessful staff members: “Yourresults have been outstanding;today we are celebrating yourachievements. This programmehas exceeded our expectationsand clearly demonstrates P&0’scommitment to continuousprofessional development andmanagement excellence.”Guest speaker was David Stokes,Group Editor at 4SquareMedia,publishers of <strong>Export</strong> & <strong>Freight</strong>,who added his congratulations:“P&0 is a people-based serviceprovider and needs well trained,confident and knowledgeableindividuals to take a leadingrole. Whether it is loading cargotrailers on and off the ferriesor interfacing on board withpassengers, a broad range of skillsis required, and that only comesfrom training of the higheststandard, so all of you shouldfeel very proud to be playing apart in the P&0 success story.”One of the graduatingchargehand stevedores, DamienKearney, commented: “We allhad our own reservations abouttaking the course, but in a veryshort period of time began torealise our own managementpotential, our untapped skills andknowledge and that we could allwork better as a team. It helpedus gain a better understandingof our role and responsibilitieswithin P&O Ferries.”Shipping News 3pgs.indd 50 09/05/2012 12:19
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