Getting With the Program - Carlson Wagonlit Travel

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20 Priorities for Mobilitycontribute to the fight against global warming is to integrate aviation into the EmissionsTrading Scheme. Doing so will undoubtedly produce some extra costs for air transport,but it will also provide an incentive for airlines to move toward more energy-efficientaircraft. We should not let air traffic be accused of being one of the main causes ofclimate change. I support ‘sustainable mobility’: mobility is an opportunity and weshould not limit it, but we must be careful to address major environmental issues.”Reinforce passenger rights and fair access to transport“Europe has created passenger rights. We now have rules to ensure that if overbookingis excessive, passengers have a right to compensation. There are also rules to helppassengers when flights are cancelled or delayed. Of course, the problem is ensuringthat airlines respect these rights. I have received too many letters from passengers whohave not received a response from airlines to their complaints. Each member stateshould normally investigate complaints—there is a special body in each of the 27 statesto do this. We are now working with these bodies and the airlines to ensure the rulesare properly enforced. Nevertheless, I believe we have made progress by creatingpassenger rights. We have included rights for disabled passengers as well, which Iconsider very important. From now on, no airline or airport may deny boarding to adisabled person.”Create a single European market for rail and boost competition“We also need a single European market for rail. We started by denationalizing the railnetwork, which was not only national but, quite frankly, nationalistic. In fact, there areeven a number of different rail gauges across the EU,how could you possibly expect to have high-speed linksin Europe? Today, we are in the process of creating asingle European rail market. How? First of all, bybuilding new lines, especially for high-speed rail. Wehave chosen 30 corridors in which to build the linksthat will enable people to travel more easily and quicklyin Europe. We are also hoping to free up conventional railway lines to allow them to beused for freight. Unfortunately, we are still faced with a rail system that even has troubleimagining integrated ticketing across member states. So it is up to us to encourage therail companies to make progress. There is already some progress with the Railteamalliance, 2 which is starting to offer seamless service to travelers. At the same time, weare obliged to standardize control and signaling systems for trains, which are verycomplex. Today, the Thalys high-speed train between Paris and Cologne needs sevendifferent pieces of equipment to interpret signals and control speed. You can see wehave a lot of work to do.2Seven European operators of high-speed trains in Austria, Belgium, France, Germany, the Netherlands, Switzerland and the U.K.launched Railteam last summer. The goal of Railteam, which is styled like an airline alliance, is to make international high-speed railtravel easier, faster and more seamless, providing a true alternative to intra-European air travel.
CWTvIsIon Issue 3 - January 200821I have some good news: I have obtained from the European Parliament and Council adefinitive approval of the “Third Rail Package.” This includes the opening up of thepassenger rail market to all international competition in Europe in 2010, which isimportant, as it will gradually enable real competition. This will take longer than in theaviation sector for obvious reasons but it will happen. We have also standardized rulesfor train driving so that drivers will all have the same training, and we have created railpassenger rights. Of course, we now have to apply these rules, but it is a first and verysignificant victory. I am aware that it is still difficult to get a single ticket for travel betweenEuropean cities. We also need to teach rail and air operators to combine their tickets.In fact, there will be a whole series of issues but I think we are on the right track.”EU rail policy: key milestones1996Definition of interoperability standards2001-2003(First Rail Package)Partial liberalization of international rail freight transportRequirement for each state to set up a national regulatory bodyCreation of a European Railway Agency2004-2007(Second Rail Package)Full liberalization of international freight transportLiberalization of national freight transport (cabotage)Introduction of EU rail safety standards and licensesUpdated legislation on technical interoperabilityIntroduction of rail passenger rights2009-2010(Third Rail Package)Introduction of a European license for train driversFull liberalization of international passenger service marketRules to improve freight qualitySource: CWT Travel Management Institute
Page 1: Insights into Effective Travel Mana
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Page 26 and 27: 24 Priorities for MobilityQuestion:
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Page 32 and 33: 30 Open Skies: Opening up Opportuni
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Page 44 and 45: 42 Ten Business Travel trends for 2
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Page 48 and 49: 46 Smart Solution: Program Complian
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Page 52 and 53: 0Ground Transportation: Worth Anoth
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Page 56 and 57: 4In BriefIn Brief54 Snapshot56 Soun
Page 58 and 59: 6In BriefSOUNDBITE“Air travelers
Page 60 and 61: 8In BriefNumerous airlinesunveiled
Page 62: 60 In BriefINDICATORSEvolution of a

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