13.07.2015 Views

Getting With the Program - Carlson Wagonlit Travel

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22 Priorities for Mobility“The more people travel, <strong>the</strong> morewe can reconcile interests”Jacques Barrot, Vice President of <strong>the</strong> European Commission and Commissionerfor Transport, answers questions from travel managers and CWT professionals.Question: Is <strong>the</strong>re any way to segment business travelers through <strong>the</strong> securityprocess to make it more efficient for <strong>the</strong>m?Jacques Barrot: I have seen a few interesting attempts where airports have created aVIP service for business people to avoid long lines. The problem is to convince airportsto create systems that will enable all business travelers to save time. Airports have to dealwith a significant increase in traffic so <strong>the</strong>y tend to think mainly in terms of how tomanage aircraft capacity, but <strong>the</strong>y should also think in terms of quality of service. I amgoing to try to work toward this with a few airports.Question: Companies have no direct access to <strong>the</strong> European Commission, unlikeairlines and travel agencies. What can be done to ensure that companies areconsulted on important issues?Jacques Barrot: You are right: <strong>the</strong> voice of companies that use transport is not heardenough in <strong>the</strong> Commission and we need to improve on that. Please write to me topoint out any situation that seems to harm <strong>the</strong> interests of companies with businesstravelers. You really should not hesitate. We are <strong>the</strong>re to supervise what is happeningand it is much less problematic for us than for member states. Since <strong>the</strong> EuropeanCommission is independent, we can arbitrate without having to consider partisan politics.I have sworn to serve <strong>the</strong> European general interest and that means fair competition.

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