Easthall Residents Assoc Social Accounts - The Social Audit Network

5. Scope and Methodology of the Social AuditOmissionsThe full social audit plan is attached as Appendix 1 & 2 and this shows thequestionnaires that were used and also the stakeholders that were consulted.We believe that these social accounts have covered everybody that the GlenburnCentre is accountable to, from the Centre’s users to the main stakeholders.We sent out questionnaires to all six of our funders, and despite posting out thequestionnaires two weeks before the deadline of March the 4 th 2005, only twoquestionnaires were returned. For the next social accounts, we would recommendthat questionnaires should be sent out to the funders of the Glenburn Centre, a fullfive weeks before the deadline. Hopefully the extra three weeks would give us abetter response rate. We could also e mail the questionnaires to the funders thiscould also guarantee a better response.MethodologyAll of the stakeholders that are involved in the Glenburn Centre were given aquestionnaire to complete. The Appendices show the different questionnaires thathave been used to gather information from the various stakeholders that are involvedwith the Glenburn Centre for the social accounts. In summary:Stakeholder Sent Returned %Centre Users 49Funder 6 2 33%Partners 14 14 100%Main Partner 1 1 100%Staff 4 3 75%Volunteers 4 4 100%Mgt Committee 9 4 44%Local Residents 148 out of 500 households 30%Funders: As stated earlier, questionnaires were posted out to all of our funders,unfortunately we received only two replies from six that were sent out.Volunteers: All four of our volunteers at the Centre completed their questionnaires.Staff: Three out of the four of the staff employed at the Centre completed theirquestionnaire, the worker that did not complete the questionnaire has been on sickleave since December 2003. One of the employees that completed thequestionnaire has since left the Centre, and is now employed with anotherorganisation. The trainee administrator that is working at the Centre is only heretemporarily, and her employment will terminate on the 13 th May, 2005.Youth Partner Organisations and Partner Organisations: All fourteen of thepartners that have been involved with the Glenburn Centre all completed theirquestionnaires.Café Users: Over thirty café users completed the questionnaire. Thesequestionnaires were conducted over a two week period. To motivate the users to15