Easthall Residents Assoc Social Accounts - The Social Audit Network

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Activity 1.4: Managing a Community Learning CentreThe overall performance was stated as the following 5-very good, 4-good,3-fair,2-poor, 1-very poorly and DK stood for don’t know.Stakeholders 5 4 3 2 1 Don’tKnowFunders 1 1Staff 3Volunteers 3 1Main Partner 1Commentary:• 8 out of 10 stakeholders believed that the Glenburn Centre has been verysuccessful or successful at managing a Community Learning Centre.• The Glenburn Centre has a Learning Centre that contains eleven computers allof them are connected to the internet broadband.• The Learning Centre was successfully running two computing courses theBasic Computing Course had up to eighteen people attending every week. Thelearners were either attending the course or else they were using the LearningCentre at their leisure as the Learning Centre is opened from 9am to 5 pm. TheLearning Centre was also running a successful ECDL that had up to elevenlearners participating in the course every week.• The Basic Computing course was on every Monday from 1pm to 3pm and theECDL class was on every Tuesday from 9.30am to 12pm. Due to a shortfall infunding from our partners John Wheatley College these courses have beencancelled since the 26 th of February 2005. However, residents have access touse the Glenburn Centre’s eleven computers providing that they have beenregistered with the Greater Easterhouse Learning Network.Before these Courses were cancelled we were able to present a questionnaire tosome of the learners of these said courses, fifteen people completed thequestionnaire. The results are listed below.Quantative data – Activity 1.4Number of people attending community learning centre35-40 people per wkThe overall performance was stated as the following 5-very good, 4-good, 3-fair,2-poor, 1-very poorly and DK stood for don’t know.Question 5 4 3 2 1 DKHow do you rate the Learning Centre? 10 5What do you think of the facilities at the Learning Centre? 11 4How is the atmosphere within the Learning Centre? 11 3 1How do you rate the quality of training at the LearningCentre?11 426
Commentary:• All 15 learners rated the Learning Centre as very good or good.• All 15 learners rated the Learning Centre’s facilities as very good or good.• 14 of the 15 learners thought the atmosphere at the Learning Centre was verygood or good.• All 15 learners thought the training was good or very good.To be able to identify the age group of the learners that participate in the courses, weasked them to state their age groups ten of the learners were in the 60plus agegroup, four of the respondents were in the 26 to 45 age group and one of them wasin the 46 to 49 age group.In order to find out the area that participants reside, we asked the respondents tostate their postcode, five of them came from the G69 area, five of the learners alsocame from the G33 area, four of the respondents resided in the G34 area and theother one came from the G32 area.The Basic Computing and the ECDL courses were both well attended and thepositive feed back from the questionnaires informs us that the Learning Centre is acomplete success. It is hoped that the cancellations of these classes will be just atemporary set back and that these courses would recommence in the near future.Activity 1.5: Providing a smoke-free environmentEach specific value was on the 1-2-3-4-5 scale according to how well stakeholdersthink that Easthall Residents Association performs against it. 1 means veryunsuccessful; and 5 means very successful.Stakeholders 5 4 3 2 1 Don’tKnowFunders 2Staff 3Volunteers 1 2 1Main Partner 1Commentary:• 7 out of the 10 stakeholders believed the Glenburn Centre has been verysuccessful or successful at providing a smoke-free environment.• The Glenburn Centre is strictly smoke free environment, employees from theEasthall Housing Co-operative, members of the ERA and any other users ofthe Centre are forbidden from smoking in the Centre. Anybody wishing tosmoke can smoke at the outside entrance of the building, there is an ash tray isprovided for smokers in that area.• Due to the fact that the Glenburn Centre is strictly non-smoking it wassurprising that 1 out of 4 volunteers rated this fairly poor. This requires furtherinvestigation.27
Page 3 and 4: CONTENTSPage1 Introduction 42 Histo
Page 5: 2. History and Background2.1 Eastha
Page 8 and 9: Objective 6: To stimulate local emp
Page 10 and 11: • New IT courses, ECDL and basic
Page 12 and 13: 3. To work in partnership with a ra
Page 15 and 16: 5. Scope and Methodology of the Soc
Page 17 and 18: This Social Accounting process high
Page 19 and 20: Fourth Value: Environmentally Aware
Page 21 and 22: 6.2 Objectives and ActivitiesThe pu
Page 23 and 24: The café users were asked to compl
Page 25: is also Tae Kwon Do which is on eve
Page 29 and 30: Objective 2: To support local peopl
Page 31 and 32: Commentary:• 8 out of 10 of the s
Page 33 and 34: • The Housing Co-operative are la
Page 35 and 36: Activity 4.1: Promoting community i
Page 37 and 38: Objective 5: To manage the Glenburn
Page 39 and 40: Commentary:• 6 out of 10 of the s
Page 41 and 42: Sports Activities 1Landscape Traini
Page 43 and 44: • Four out of the four partners s
Page 45 and 46: • To support local people in acce
Page 47 and 48: Commentary:• All four volunteers
Page 49 and 50: 7.6 StaffA list of questions was pu
Page 51 and 52: f) Work areasQUESTION YES NODo you
Page 53 and 54: • Pay was the third thing that in
Page 55 and 56: • 22% of the residents stated tha
Page 57 and 58: the volunteers with the possibility
Page 59 and 60: 12 Main Issues and Achievements, Co
Page 61 and 62: Majority of responses in the upper
Page 63 and 64: APPENDIX1Capturing the Social Accou
Page 65 and 66: Objectives & Activities: Informatio
Page 67 and 68: Working with local groups to design
Page 69 and 70: APPENDIX2Blank QuestionnairesandFee
Page 71 and 72: Do you feel secure in your employme
Page 73 and 74: Do you understand the work that is
Page 75 and 76: Objectives and activitiesPlease sco
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3. Assisting other agencies to prom
Page 79 and 80:
4. PrioritiesPlease prioritise the
Page 81 and 82:
Easthall Residents Association - Fu
Page 83 and 84:
Objectives and activitiesPlease sco
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5. Assisting other agencies to prom
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5. Additional CommentsPlease add an
Page 89 and 90:
PartnershipHave you worked in partn
Page 91 and 92:
Please rate the success of the proj
Page 93 and 94:
Additional comments:Name:Organisati
Page 95 and 96:
PartnershipHave you worked in partn
Page 97 and 98:
Objective 2To support local people
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10. Always trying to buy locally1 2
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APPENDIX3Focus Group&Residents Surv
Page 103 and 104:
The committee were asked to score t
Page 105 and 106:
Overall the results on this objecti
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