Easthall Residents Assoc Social Accounts - The Social Audit Network

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Commentary:• The Centre has enjoyed a reputation of encouraging local participation andthese figures are verified with six out of the nine stakeholders questionedbelieving that the Glenburn Centre has been successful or very successful incarrying this out.• The ERA has always encouraged members of the local community to becomeactively involved in the Glenburn Centre, at both management structure andvoluntary level. We presently have four volunteers working with theorganisation, efforts are being made to encourage other people to becomevolunteers at the Glenburn Centre, including getting registered with theGlasgow Volunteer Centre.• 1 out of 3 staff rated ERA poor on this activity. No reasons were given at thispoint at this will be investigated further.Quantative data – Activity 1.1ActualNumber of volunteer opportunities provided 4Number of local residents on mgt committee 6Activity 1.2: Operating a café with healthy food optionsStakeholders 5 4 3 2 1 Don’tKnowFunders 2Staff 1 1 1Volunteers 2 2Main Partner 1Commentary:• The community café has been developed by Joyce Gentles, a volunteer andalso the treasurer with the ERA. The café is opened from 9am to 1pm, fromMonday to Friday, catering for the local residents.• As the feedback states almost 50% of staff and volunteers believe that we arepresently failing to offer healthy food options on our menu. It has been widelyagreed by everybody at the Centre that because of a lack of volunteers workingat the café, there is a limited menu available. However, discussions areongoing at present to find ways of improving the healthy food options andefforts are also being made to attract more volunteers to work in the cafe.• Current development work includes sourcing funding for the employment of aCommunity Café Development Worker and by working in partnership with otherproviders we hope to address the concerns and issues that have faced the cafeQuantative data – Activity 1.2Number of people attending the centreNumber attending lunch club202 per week24 per week22
The café users were asked to complete a questionnaire, respondents were asked anumber of questions. Thirty one people responded to the questionnaire, the list ofquestions and the ratings are stated below.The overall performance was stated as the following 5-very good, 4-good,3-fair, 2-poor, 1-very poorly and DK stood for don’t know.Questions 5 4 3 2 1 DKWhat do you think of the food on offer? 17 7 1 2 2 2What do you think of the choice of food on the menu? 15 4 4 6 2Are you happy with the prices at the café? 21 6 2 1 1Commentary:• Over 75% of respondents thought the standard of food was very good or goodat the café.• Almost 60% of respondents thought the choice of food on offer at the Centrewas very good or good at the cafe. However, almost a third of the respondentsthought the choice of food at the café was poor or very poor. As stated earlierefforts are being made to try and improve the choice of food on offer at thecafé.• Over 80% of respondents were very happy or happy with the prices at thecafe.On the same questionnaire the café users were asked if they were happy with theopening hours in the café. 27 were happy with opening hours and 4 were unhappywith the opening hours.• 40% of respondents stated that the choice of food could be improvedFor this reason café users were also asked what else they would like to see on themenu. From this questionnaire we received the following suggestions; salad rolls,bacon rolls, rolls & sausage, tuna salad, a wider choice of filled rolls, chips, pasta,noodles, ice cream, toasties, potato scones, pies, macaroni & cheese and soup.From this feedback we have been able to find out what the users would like to see onthe menu. Some of the feedback has been encouraging, with some of therespondents wanting healthy food such as; pasta salad, salad rolls and soup. Asstated earlier, plans are ongoing at present to find ways of improving the menu andalso adding more healthy food options.Activity 1.3: Hiring out space for community groups, agencies and individualsThe Glenburn Centre has four rooms that are available to let for community groups,agencies and also for individuals. These rooms being the main hall, conferenceroom, small meeting room and the training room. There is also a crèche room whichhas passed rigorous inspections by the Care Commission. These rooms areavailable to let at a reasonable price. The prices are stated below;23
Page 3 and 4: CONTENTSPage1 Introduction 42 Histo
Page 5: 2. History and Background2.1 Eastha
Page 8 and 9: Objective 6: To stimulate local emp
Page 10 and 11: • New IT courses, ECDL and basic
Page 12 and 13: 3. To work in partnership with a ra
Page 15 and 16: 5. Scope and Methodology of the Soc
Page 17 and 18: This Social Accounting process high
Page 19 and 20: Fourth Value: Environmentally Aware
Page 21: 6.2 Objectives and ActivitiesThe pu
Page 25 and 26: is also Tae Kwon Do which is on eve
Page 27 and 28: Commentary:• All 15 learners rate
Page 29 and 30: Objective 2: To support local peopl
Page 31 and 32: Commentary:• 8 out of 10 of the s
Page 33 and 34: • The Housing Co-operative are la
Page 35 and 36: Activity 4.1: Promoting community i
Page 37 and 38: Objective 5: To manage the Glenburn
Page 39 and 40: Commentary:• 6 out of 10 of the s
Page 41 and 42: Sports Activities 1Landscape Traini
Page 43 and 44: • Four out of the four partners s
Page 45 and 46: • To support local people in acce
Page 47 and 48: Commentary:• All four volunteers
Page 49 and 50: 7.6 StaffA list of questions was pu
Page 51 and 52: f) Work areasQUESTION YES NODo you
Page 53 and 54: • Pay was the third thing that in
Page 55 and 56: • 22% of the residents stated tha
Page 57 and 58: the volunteers with the possibility
Page 59 and 60: 12 Main Issues and Achievements, Co
Page 61 and 62: Majority of responses in the upper
Page 63 and 64: APPENDIX1Capturing the Social Accou
Page 65 and 66: Objectives & Activities: Informatio
Page 67 and 68: Working with local groups to design
Page 69 and 70: APPENDIX2Blank QuestionnairesandFee
Page 71 and 72: Do you feel secure in your employme
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Do you understand the work that is
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Objectives and activitiesPlease sco
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3. Assisting other agencies to prom
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4. PrioritiesPlease prioritise the
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Easthall Residents Association - Fu
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Objectives and activitiesPlease sco
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5. Assisting other agencies to prom
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5. Additional CommentsPlease add an
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PartnershipHave you worked in partn
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Please rate the success of the proj
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Additional comments:Name:Organisati
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PartnershipHave you worked in partn
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Objective 2To support local people
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10. Always trying to buy locally1 2
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APPENDIX3Focus Group&Residents Surv
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The committee were asked to score t
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Overall the results on this objecti
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