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CMI Approved Centre Handbook - Chartered Management Institute

CMI Approved Centre Handbook - Chartered Management Institute

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The Quality Assurance Process - The <strong>Approved</strong> <strong>Centre</strong>The role of the <strong>Approved</strong> <strong>Centre</strong><strong>CMI</strong> <strong>Approved</strong> <strong>Centre</strong>s are responsible for delivery, assessment and internal verification of <strong>CMI</strong>qualifications. The <strong>Approved</strong> <strong>Centre</strong> is also responsible for: Marketing of <strong>CMI</strong> qualifications; Reviews of quality and consistency of delivery, assessment and verification practices anddecisions. These will be undertaken, recorded and provided upon request to the QualityManager; Providing <strong>CMI</strong> with the information it requires; Ensuring that there are sufficient qualified staff for the delivery, assessment and internalverification of <strong>CMI</strong> qualifications.The role of the Programme DirectorEach <strong>CMI</strong> <strong>Approved</strong> <strong>Centre</strong> nominates a Programme Director as the <strong>Centre</strong>’s main point of contact.<strong>CMI</strong> <strong>Approved</strong> <strong>Centre</strong> Programme Director may be the <strong>Centre</strong>’s Internal Verifier or another personwith responsibility for the administration functions. No specific qualifications are needed, for the role ofProgramme Director, although experience of <strong>Management</strong> and Leader and qualification are preferred.The Programme Director must be a person in a senior position. Experience of administration andquality assurance processes are also advantageous. It is the responsibility of the Programme Directorto ensure that all individuals involved with <strong>CMI</strong> qualifications are kept up to date with such information.The Programme Director has responsibility to the <strong>CMI</strong> for the following: Overseeing the delivery, assessment and internal verification of <strong>CMI</strong> qualifications; Internal quality assurance to <strong>CMI</strong> requirements; Maintaining ongoing records; Ensuring all <strong>Centre</strong> staff receive <strong>CMI</strong> communication; Learner registrations; Collection of Learner fees; Distribution of Learner certificates; Informing <strong>CMI</strong> of any changes of Learner details; Informing <strong>CMI</strong> of Learner withdrawals or change of qualification; Learner exemptions and appeals; Learner assessment requirements; Informing <strong>CMI</strong> of <strong>Centre</strong> staff changes; Informing <strong>CMI</strong> of Satellite Site arrangements; Informing <strong>CMI</strong> of changes in <strong>Centre</strong> details.The role of the Deliverers/Lecturers/TutorsThe role of the Deliverer/Lecturer/Tutor is to train, engage and motivate <strong>CMI</strong> Learners. Thedeliverer/Lecturer/Tutor is sometimes required to perform the role of an Assessor. Should this be thecase, the roles and requirements of the Assessor are also required to be met.<strong>CMI</strong> Deliverer/Lecturer/Tutor requirementsPage 19 of 56

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