201509 CM September

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EDUCATION IS IT TIME TO GET QUALIFIED? WITH busy work and personal lives, study towards qualifications can be hard to fit in. Also expectations about qualification levels vary between organisations. However, as new classes start in September for CICM qualifications, is it time that you signed up? Choose an answer for each to help make your decision. 1. Which option best describes your department? A. Best practice team, high expectations and regular improvements. B. New manager introducing new processes. C. First class manager, successful department with new initiatives D. Experienced manager and established procedures. 2. The training I receive is: A. Comprehensive and ongoing. B. Changing, our manager plans to offer more. C. Targeted to meet specific requirements. D. Limited, mainly support from an experienced colleague when I started. 3. What additional support do you receive? A. KPIs and personal development plans reviewed in monthly one-to-ones. B. Recent introduction of more regular one-to-ones with our line manager. C. One-to-ones to review KPIs with line manager. D. Some advice at departmental meetings and an individual meeting with the manager if there’s a problem. 4. Which option best describes your department’s approach to qualifications?: A. Established qualification pathway for the credit team B. Manager encourages engagement in qualifications. C. Limited focus on qualifications. D. Qualifications are not valued – personal qualities and experience thought to be more important. 5. Which option best describes your views about qualifications?: A. They are highly valued and make a significant difference to people’s knowledge, skills and confidence. B. Our manager thinks they are important but I don’t want to get involved at the moment. C. Personality and experience are more important than qualifications. D. Never really thought about it. Is it time for you to get qualified? Mainly As You’re probably already partly qualified being lucky to be in a department which supports personal development and recognises the value of qualified credit professionals. Look out for advice in Study Updates and aim to progress to the Level 5 Diploma in Credit Management. The Level 5 Diploma will get you involved in a range of projects which will raise your skills tremendously and make a significant difference at work. Mainly Bs Your manager is obviously keen to support you. Why not give it a go? A local class would be perfect because you’d have plenty of support. If there isn’t a class nearby, perhaps try a CICM Virtual Classroom. Classes are interactive and you meet regularly with your teacher and class over the web. If you don’t fancy this at the moment, perhaps have a go at an assignment on cash collections or telephone collections? I bet your manager would give plenty of support. Mainly Cs Sounds like you are good at your job and work in an exciting department. It is a shame though that few have invested in qualifications because these would broaden your knowledge and skills and help your department move into another league. If you’re a large department, ask about CICM corporate membership or if your company would offer an in-company evening class for credit management. If a group shows interest you are likely to get support. Just think how stimulating it would be to spend time with a class of like-minded people and a first rate credit management teacher. Mainly Ds You should definitely try a qualification course. It would help fill gaps in your understanding and give you confidence. Why not start with the credit management unit? In classes you would meet other credit professionals and discover new aspects about credit management which will make you better at your job. Also qualifications may give you opportunities in the future. Visit cicm.com to find about your options or contact one of the teaching centres opposite to find out more. Book a place early to avoid disappointment because classes, particularly for CICM Virtual Classrooms, fill up quickly. 46 September 2015 www.cicm.com The recognised standard in credit management
EVENING CLASSES PLANNED FOR SEPTEMBER 2015 Contact the teaching centre to register and find out more. If you are unable to find a teaching centre to suit you, please contact CICM Learning & Development for alternative options. T: +44 (0)1780 722909 or E: professionalqualifications@cicm.com TEACHING CENTRE & CONTACT DETAILS SUBJECTS OFFERED STARTING IN SEPTEMBER START DATE CLASS TIMES PRICE PER UNIT Basingstoke brenda.linger@btconnect.com L3 Business Law 08.09.15 16:30 - 19:30 L3 £500 Bournville College T: (+44) 0121 4771489 deborah.filgate@bournville.ac.uk L3 Accounting Principles Sept 2015 18:00 - 21:00 L3 £425 Avnet, Bracknell brenda.linger@btconnect.com Level 5 Process Improvement 08.09.15 10:30 -13:00 L5 £450 Leeds City College +44 (0)113 216 2377 clair.fitzpatrick@leedscitycollege.ac.uk L3 Credit Management, Business Law w/c 07.09.15 18:00 - 21:00 L3 £400 South Leicester College T: +44 (0)116 2643535 E: info@slcollege.ac.uk L3 Business Environment, L5 Strategic Planning L3 10.09.15 L5 10.09.15 18:00 - 21:00 L3 £445 L5 £525 London Metropolitan University T: +44 (0)20 732015000 professionalcourses@londonmet.ac.uk L3 Credit Management (TEC), Accounting Principles, Business Law, Business Environment w/c 14.09.15 18:00 - 21:00 L3 £465 MACM Training Centre Malta T: (+44) 00356 21423638/9 info@macm.org.mt L3 Credit Management (TEC), Accounting Principles, Business Environment Oct 2015 17:30 - 19:30 Organisational Learning Centre (OLC Europe) CICM Credit Academy Manchester Level 3 - Level 5 - T: +44 (0)07939 591286 frankO1@sky.com L3 Credit Management (TEC), Accounting Principles, Business Law, Business Environment. Level 5 units to be confirmed. Oct 2015 18:00 - 21:00 L3/L5 £415 + 29.50 reg fee Haddoum Training Milton Keynes (Evening classes) T: +44 (0)1908 394876 haddoum.training@yahoo.co.uk L3 Accounting Principles, Business Law Oct 2015 19:00 - 21:00 L3 £600 Haddoum Training Milton Keynes (Distance Learning with 3 Saturdays) T: +44 (0)1908 394876 haddoum.training@yahoo.co.uk L3 Credit Management (TEC), Business Environment. L5 units offered on individual basis Oct 2015 09:30 - 15:30 L3/L5 £600 South Downs Portsmouth T: +44 (0)800 0560511 brenda.linger@btconnect.com Zurich Insurance, Whitely, Southampton T: +44 (0)800 0560511 brenda.linger@btconnect.com L3 Credit Management (TEC) 07.09.15 16:30 - 19:30 L3 Accounting Principles 09.09.15 16:30 - 19:30 L3 £400 L3 £400 Stoke on Trent College T: +44 (0)1782 208208 x 3326 E: mdodd1sc@stokecoll.ac.uk Scorpion Wolverhampton petercartwright@debtman.freeserve.co.uk L3 Business Environment, Accounting Principles L3 Credit Management (TEC), Trade Credit Management Sep 2015 18:00 – 19:30 & 19:30 – 21:00 Sep 2015 Flexible On request Virtual Classroom CICM Credit Academy T: +44 (0)1780 722907 creditacademy@cicm.com L3 Credit Management (TEC), Accounting Principles, Business Law, Business Environment, L5 Legal Proceedings & Insolvency, Strategic Planning, Advanced Credit Risk L3 from 01.09.15 L5 Aug & Oct L3 £395 - £450 L5 £435 - £450 The recognised standard in credit management www.cicm.com September 2015 47
Page 1 and 2: CREDIT MANAGEMENT CM THE CICM JOURN
Page 3 and 4: CONTENTS SEPTEMBER 2015 www.cicm.co
Page 5 and 6: You’re in safe hands Solutions fo
Page 7 and 8: NEWS IN BRIEF WORLDWIDE TEST CICM
Page 9 and 10: CICM NEWS D&B REVISES GROWTH FORECA
Page 11: CREDIT INSOLVENCY NEWS CIVIL LITIGA
Page 14 and 15: FEATURE From a scorecard perspect
Page 16 and 17: CICMQ NEWS FIRST TIME ACCREDITATION
Page 18 and 19: ANALYSIS If he is happy to take you
Page 20 and 21: AWARD WINNERS THE WINNERS TAKE IT A
Page 22 and 23: INTERVIEW • CHARTERED INSTITUTE O
Page 24 and 25: LEGAL MATTERS WHAT TO DO IF A DEBTO
Page 26 and 27: OPINION DEBT DOWN UNDER Leigh Berkl
Page 28 and 29: LEGAL COLUMN CAROUSEL FRAUD Peter W
Page 30 and 31: STORM CLOUDS GATHERING 5 6 7 8 Jaso
Page 32 and 33: DATA & ANALYTICS BIG IS BEAUTIFUL S
Page 34 and 35: SOAPBOX CHALLENGE BEATING THE WRONG
Page 36 and 37: INSOLVENCY THE GOOD, THE BAD AND TH
Page 38 and 39: CM Credit Management magazine for c
Page 40 and 41: 2015 EVENTS CALENDAR BE AHEAD OF TH
Page 42 and 43: MONTHLY ROUND-UP OF THE LATEST STOR
Page 44 and 45: EDUCATION STEPCHANGE TO A QUALIFIED
Page 48 and 49: in association with CCR credit exce
Page 50 and 51: www.portfoliocreditcontrol.com At P
Page 52 and 53: FORTHCOMING EVENTS 2015 FULL LIST O
Page 54 and 55: CICM BRANCH NEWS LONDON AND EAST OF
Page 56 and 57: DON’T MISS YOUR NEXT BIG MOVE IN
Page 58 and 59: NEW CICM MEMBERS THE INSTITUTE WEL
Page 60 and 61: Cr£ditWho? CICM Directory of Servi
Page 62 and 63: Cr£ditWho? CICM Directory of Servi
Page 64: CreditForce Richly featured end-to-

201509 CM September

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