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THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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HR MATTERS<br />

EMPLOYEE<br />

MONITORING<br />

WHAT ARE THE LEGAL ISSUES?<br />

Gareth Edwards looks at the rise of Big Brother in the workplace.<br />

QUITE reasonably, employers want<br />

to know what their employees are<br />

doing while they are at work. From<br />

a purely practical point of view,<br />

employers want to be sure that employees<br />

are spending their working hours<br />

performing the tasks assigned to them. But<br />

how far can a firm go in checking on staff or<br />

determining what they consume?<br />

Smoking in enclosed or substantially<br />

enclosed public places and workplaces<br />

in England has been banned since 1 July<br />

2007. This means that premises used as<br />

a place of work by more than one person,<br />

or where the public may enter, must be<br />

kept smoke free. The smoking ban covers<br />

manufactured and hand-rolled cigarettes,<br />

pipes, cigars and herbal cigarettes.<br />

However, in a recent case, Insley v<br />

Accent Catering, a school caterer was<br />

asked to attend a disciplinary hearing<br />

having been seen using an e-cigarette in<br />

front of pupils. The caterer resigned before<br />

the disciplinary hearing took place so the<br />

tribunal was not required to decide if the<br />

dismissal was fair. Electronic cigarettes<br />

are unlikely to fall under the statutory<br />

smoking ban as they involve the inhalation<br />

of vaporised mist, rather than smoke. To<br />

prohibit the use of electronic cigarettes<br />

at work, an employer must make it clear<br />

its non-smoking policy that use of thesecigarettes<br />

is expressly prohibited.<br />

Under the Health and Safety at Work etc.<br />

Act 1974, employers have a duty to ensure<br />

a safe place and safe systems of work for<br />

staff. Protecting employees from alcohol<br />

and drugs misuse can be a part of this,<br />

and it is sensible to ensure that employers<br />

have clear rules about coming to work while<br />

under the influence of alcohol or drugs, or<br />

drinking alcohol or taking drugs whilst at<br />

work.<br />

Employers should give some thought<br />

about how to deal with employees who<br />

suffer from alcohol or drug dependency.<br />

While alcohol and or drug addiction are<br />

specifically excluded from amounting to<br />

a ‘disability’ under the Equality Act 2010,<br />

conditions arising from substance misuse<br />

may well meet the definition of disability.<br />

Particular care is required in relation to<br />

employees who are required to drive as<br />

part of their duties – new changes in the<br />

law mean that greater scrutiny is being<br />

placed on ‘drug driving’. It is now illegal for<br />

a person to drive with legal drugs in their<br />

body if those drugs impair their driving. As<br />

always, employers should consider the risk<br />

of being found to be vicariously liable for<br />

their employee's actions and make sure<br />

that their rules and procedures make clear<br />

what conduct would not be acceptable.<br />

Employers may also consider whether<br />

it is necessary to draft a policy to state<br />

that employees must submit to drug<br />

screening. This is only likely to be relevant<br />

where staff drive or operate machinery or<br />

where working under the influence of drugs<br />

could cause injury or could damage the<br />

employer's business.<br />

Even where a drug screening policy is in<br />

place, employers will not be able to require<br />

staff to submit to drug testing without their<br />

specific consent to do so. A monitoring<br />

policy may, however, be drafted to say that<br />

withholding consent will be treated as a<br />

misconduct offence of itself.<br />

Allied to monitoring substance use at<br />

work, an employer may wish to conduct<br />

searches of its employees or property<br />

at work. An employer should exercise<br />

care before searching. If an employer<br />

unreasonably seeks to impose searches,<br />

this could irretrievably damage trust<br />

between employer and employee, risking<br />

an employee resigning and bringing a<br />

constructive dismissal claim.<br />

As ever, the best advice would be to<br />

develop a clear policy setting out when and<br />

in what circumstances an employer can<br />

undertake searches. It is important that an<br />

employer applies any policy consistently to<br />

avoid discrimination claims.<br />

In addition to questions of privacy,<br />

monitoring employee’s use of email and<br />

the internet involves the processing of<br />

personal data and so the impact of the Data<br />

Protection Act 1998 should be considered.<br />

The Information Commissioner,<br />

who oversees compliance with data<br />

protection issues in the UK, has issued<br />

guidance in the form of The Employment<br />

Practices Code, with which employers<br />

should familiarise themselves with before<br />

considering monitoring of employee’s<br />

email and internet usage. Central to the<br />

guidance is that employers undertake a risk<br />

assessment before engaging in monitoring<br />

to confirm, among things, the justification<br />

for monitoring.<br />

Employers must ensure that their<br />

employees understand when and in what<br />

circumstances the content of their email<br />

or internet information will be monitored<br />

or reviewed. At the very least, employers<br />

should ensure that it has an effective<br />

employee monitoring policy in place and<br />

that staff are aware of it.<br />

Gareth Edwards is a partner in the<br />

employment team at Veale Wasbrough<br />

Vizards.gedwards@vwv.co.uk.<br />

The recognised standard in credit management<br />

www.cicm.com <strong>September</strong> 2015<br />

49

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