QP C

Commission Programs and Projects
is assigned to act as an “internal consultant”, leading
an in-house training program to train all employees
at some level of LSS with the goal of creating further
efficiencies.
Results of the Project
Implementation resulted in faster process times and
reduced defects in certain processes. Although cost
savings cannot be always calculated for creating
faster, more streamlined processes, a greater capacity
to do more with the same or fewer resources was
achieved. One measurable example of the Lean Six
Sigma process involves Vital Records requests from
the public. The system reduced the processing time
for these requests from 17 days to 1 day.
money, and cutting salary costs of managing these
timetables. Inmates and staff are also more secure
as video visits eliminate the need to move inmates for
traditional face to face meetings.
Accounting of Fund Expenditures
Total Grant/Loan: $300,000
Total Withdrawn: $300,000
Total Repaid:
N/A
Total Program Cost: $300,000
Accounting of Fund Expenditures
Total Grant/Loan: $60,000
Total Withdrawn:
N/A
Total Repaid:
N/A
Total Program Cost: $60,000
SHERIFF – Video Arraignment
& Video Visiting Pilot
($300,000 Grant)
The Video Visiting Pilot will allow for remote visitations
of inmates utilizing 15 public facing and 15 intimate
facing video units. Public facing units are provided at
Lakewood and San Dimas Sheriff’s Stations, Century
Regional Detention Center, Twin Towers Correctional
Facility, Men’s Central Jail, and the Pitchess Detention
Center. There is a portable video unit for inmates
housed at the Los Angeles County Medical Center
prison ward. Five additional video units have been
ordered, one of which will be installed in the booking
area of Century Station to allow for video conferencing
of arrest approvals with Compton Station.
Results of the Project
Exceptional efficiency has been achieved by allowing
visitors to schedule video visits through an automated
system. The system notifies visitors if meetings will
be cancelled or rescheduled, saving visitor’s time and
Quality and Productivity Annual Report 2012
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