view the 2013 show program - Esthetique SPA International

VANCOUVER 2013
ELLA STIMPSON
Ella Stimpson is the executive director
of spa and salon operations at the
five-star and five-diamond Wynn Spa
and Salon and Encore Spa and Salon
at Wynn Las Vegas. In her role, she expertly
plans and coordinates detailed
tasks within stringent quality standards,
hard deadlines and tough budgetary requirements.
Prior to her role at Wynn Las Vegas, Ms. Stimpson served
as an officer in the U.S. Army spending five years in
Arizona, Korea, Italy and Georgia as an intelligence officer.
After the birth of her children she earned a postgraduate
degree in elementary education and taught 4th,
6th and 7th grades. She went on to earn a master’s degree
in administration, curriculum and development. A
passion for fitness led her to the spa industry where she
began a nine-year tenure at The Broadmoor Hotel in
Colorado Springs, CO. Under Stimpson’s leadership The
Broadmoor Spa earned a five-star rating on the Forbes
Travel Guide.
Build Trust to Build a Better Bottom Line
Sunday 2:30 p.m. Room 115
What’s the one thing that can change everything in your
spa or salon? What can make happier, more engaged
employees, better serviced and more loyal guests and
a fatter bottom line? Trust. Ms. Stimpson brings 13 years
of spa management experience from three Forbes 5-star
spas and salons, and will introduce practical, “use tomorrow”
strategies that can help you build trust in your
spa and salon and make your business more successful.
Build Trust to Build a Better Bottom Line
Monday 2:30 p.m. Room 115
Same as Sunday
Pro Educators
MICHAEL TOMPKINS
Michael Tompkins is CEO of Miraval
Resorts in Tucson, Arizona. A 20-year
veteran of luxury spa hospitality, he
is a registered nurse and massage
therapist. His work has included the
creation of the Andrew Weil, M.D.
Integrated Wellness Center and the
completion of The Villas at Miraval, one of the fastest
selling luxury lifestyle real estate projects in the U.S. He
was a founding member of the New York Spa Promotion
Alliance, 2007 New York State Hospitality Association’s
Executive of the Year, and currently is Vice Chairman of
the Board for the International Spa Association (ISPA).
If I Ran A Day Spa...
Sunday 10:30 a.m. Room 117
Join Michael Tompkins, Chief Executive of Miraval Resort
and Spa in Tucson, AZ for a compelling presentation
on best spa practices. As the leader of the U.S.’s foremost
destination spa, Michael shares intuitive insights that can
be applied to your day spa operation. From creating innovative
treatments to operational “must do’s”.
Build Your Profits with New Vision:
The How To Guide for Making More Cash!
Sunday 2:30 p.m. Room 117
Do you need ideas to jump start your business or add
additional revenue to the services you provide? Join Michael
Tompkins, CEO of Miraval Resorts, a leader in outof-the-box
innovative thinking, and discover new ideas
from make up to skin care incentives to drop dollars to
your bottom line!
If I Ran A Day Spa...
Monday 10:30 a.m. Room 117
Same as Sunday
Build Your Profits with New Vision:
The How To Guide for Making More Cash!
Monday 1:30 p.m. Room 117
Same as Sunday
PRO EDUCATORS
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