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The Bat & Ball_Wisborough Green

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<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Staffing<br />

Staffing Levels<br />

Staffing levels will ultimately be determined by turnover. Given the<br />

size of the kitchen and our initial potential turnover the brigade will<br />

be 5-6 at peak times (including KP’s).<br />

On the floor I would expect 1 waiter/waitress to service a maximum<br />

of 15 guests so normal staffing will be 3-5 with 2 more staff serving<br />

drinks and beverages to bar guests and waiting staff.<br />

Levels would vary throughout the day Monday to Friday, peaking<br />

between 12 and 2pm then again between 7 and 9.30pm, weekends<br />

would run full tilt 12pm - 10pm.<br />

We would cover initially 3 floor staff.<br />

We’d also be looking at reliable provision for maintenance and<br />

cleanliness of the fabric of the building and grounds.<br />

Standards<br />

Standards will be maintained by implementing the training<br />

practices and policies shown below:<br />

• Staff Training Practices<br />

• Customer Service Policy<br />

• Equal Opportunities Policy<br />

• <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> Environmental Policy Statement<br />

A place to eat, drink and relax

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