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The Bat & Ball_Wisborough Green

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<strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong><br />

Goals<br />

Short term<br />

1. To meet the expectations outlined in our business plan, especially<br />

opening successfully on time and within budget.<br />

2. To get to know our competition better, to monitor their pricing<br />

and the deals they are offering.<br />

3. To re-vitalise our market analysis. Perhaps offer clients discount<br />

in return for detailed and objective criticism (Mystery Diner/<br />

Drinker).<br />

4. Cost reduction - find alternative suppliers to drive costs down, or<br />

negotiate better prices on proven volume.<br />

5. To develop a strong team to run the business<br />

6. To put ourselves firmly on the local map as a venue for food,<br />

drink and event catering.<br />

Long term<br />

To involve strategic planning at least 2 years ahead and require<br />

regular 3 monthly meetings to ensure they are achieved.<br />

1. Debt Reduction - by prudent development of the business,<br />

sustained growth and ultimately ‘profit’.<br />

2. Guest Loyalty - to develop guest relations and maintain<br />

reputation to the point where we have a database of loyal followers,<br />

both locally and further afield who are interested in all our<br />

promotions, products and events.<br />

3. Employee Development - vital for retention and to maintain<br />

growth and success. This would involve training programmes, food<br />

and drink tasting, performance reviews, incentives and rewards.<br />

4. Expansion - if we are successful at <strong>The</strong> <strong>Bat</strong> & <strong>Ball</strong> and conditions<br />

are right then expansion of the concept would be crucial.<br />

A place to eat, drink and relax

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