Insights success The 10 Most Valuable IT Solution Provider Companies

Support Software
Solutions Fit for
Future Technology
With a very long and interesting history of
success, iSupport Software is running fast
towards chasing its future dreams,
accomplishing them one by one with every single
milestone. It was iSupport who in 1990s introduced
email ticket submission, live chat, and browser-based
support portals. This legendary work has not stopped
even today. With an average of two major releases of
the solutions each year, iSupport’s large R&D
investment is going on and on.
‘
We’re not just
about change
for the sake of
the change; it is all done
with an eye toward
providing better benefits
to the customer base
Daren Nelson,
CEO and Founder
iSupport Software has provided help desk software and
customer services to businesses of all sizes and
industries worldwide since its inception. iSupport is a
privately held corporation operating from its
headquarters in Vancouver, Washington. Its core
product iSupport includes incident management
features as well as ITIL-based problem and change
management functionality, integrated knowledge and
asset management features, customer self-support, and more.
Offering its solutions to customers which include IT help desk and
customer service operations worldwide, in all types of industries
including finance, education, government, and healthcare, iSupport
provides world-class support and innovative solutions that are
continually evolving as technology evolves.
iSupport Increases Efficiency Through Automation
iSupport offers its services to clients with the most simple to the most
complex processes, in a way that saves clients time and money.
Products and services offered by the company have three important
characteristics. First, they are completely configurable and scalable to
meet the needs and workflows of different sizes and types of
organizations in any industry. Second, they enable collaboration to
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