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A Developer’s Guide To User Experience In App Localization

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A <strong>Developer’s</strong> <strong>Guide</strong> <strong>To</strong> <strong>User</strong> <strong>Experience</strong> <strong>In</strong> <strong>App</strong> <strong>Localization</strong><br />

What Is Your <strong>App</strong> <strong>Localization</strong> UX Role As A<br />

Developer?<br />

While it is true that marketing and product management may spend more time on profiling<br />

culture-related app localization requirements, as a developer you are likely to be involved in<br />

ways that go beyond your IDE. For example, you may well handle the translation process,<br />

sending content (text, graphics, audio) to translators, integrating feedback from localization<br />

reviewers, and making the final localized versions of content available as part of the app<br />

package. And frankly, it does no harm to be sensitized to ways in which not just<br />

language-dependent, but also culture-dependent elements can affect the UX of localized<br />

versions of your app. Then it won’t seem so strange when marketing asks you to change the app<br />

screen background image for an app localization into Japanese to one that has brighter colors<br />

and a sun-ray effect, because culturally these changes will better match expectations of<br />

customers in Japan (yes, really!).<br />

Don’t Make <strong>User</strong>s Think About Your Localized <strong>App</strong><br />

Steve Krug wrote his book “Don’t Make Me Think” to help people think like a usability expert (a<br />

large part of creating the user experience), even if they have a different job role, like being a<br />

developer. He aimed his ideas at web applications, but they carry over naturally to mobile apps<br />

too. Among some of his pithy suggestions are:<br />

● Don’t make people think. People typically don’t want to have to puzzle over apps to get<br />

what they want out of them.<br />

● <strong>App</strong>s should explain themselves, at a glance, from the first screen onwards.<br />

● Don’t waste people’s time. Keep text short and sweet, and minimize distances over<br />

layouts and through menus.<br />

● The back button is good. If people guess, don’t penalize them. Let them back out again<br />

easily.<br />

Further care is needed when it comes to app localizations. The interface and the usability for<br />

your app are likely to have been created according to your own cultural norms. However, what<br />

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