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CELEBRITY<br />
Yes, Britain’s most famous YouTube<br />
personality only had one request for<br />
our interview in Brighton today, and<br />
it was that we chat over a scoop in<br />
her local gelateria, Boho Gelato.<br />
There’s just one problem: Boho<br />
Gelato isn’t open yet. And Zoella is<br />
nowhere to be seen.<br />
Instead I find her tucked away in<br />
the tearoom next door, a teeny-tiny<br />
person sipping on a herbal tea and<br />
flanked by her manager, Maddie.<br />
When she sees me, she jumps to<br />
her feet and embraces me in a huge<br />
hug. “I’m so sorry the ice cream<br />
shop is closed,” she says, looking<br />
deeply concerned.<br />
Up close, she looks like any other<br />
young university student you might<br />
find evading lectures on Brighton’s<br />
seafront. She wears a long khaki jersey<br />
dress, black leather jacket and Converse<br />
trainers, the only sign of extravagance<br />
a £5,050 Cartier ‘Love’ bangle that<br />
jangles on her right wrist. Because<br />
e about it, Zoella’s no<br />
something student.<br />
most powerful<br />
f her generation –<br />
ar whose combined<br />
ather more eyeballs<br />
nton’s, an author<br />
, Girl Online, sold<br />
week than EL James’<br />
rey and JK Rowling’s<br />
The Philosopher’s<br />
in theirs. But mostly<br />
a vlogger who has the<br />
pretty much any girl<br />
oys] between the<br />
7 worldwide.<br />
nd time I have met<br />
la, whose real name<br />
Sugg. And what has<br />
th occasions is how<br />
e is. Staggeringly<br />
eautiful? Yes. But no<br />
e prettiest girl in your<br />
she charming? Polite<br />
with the sort of<br />
and<br />
ners<br />
irl. She<br />
has that rare ability to<br />
be both loved by young<br />
women and vigorously<br />
approved of by their<br />
parents. Which, of course,<br />
is all part of the appeal.<br />
If you’re uninitiated<br />
in the world of Zoella,<br />
let me fill you in.<br />
Seven years ago, after completing<br />
her A-levels, Zoe Sugg, a “shy and<br />
quiet” teenager from Wiltshire,<br />
started a beauty and fashion blog<br />
called Zoella (a nickname from<br />
school) as a hobby.<br />
Ironically, she had only discovered<br />
months before what a blog actually<br />
was. “I loved watching YouTube<br />
make-up tutorials and I’d hear<br />
people talk about blogs and I was<br />
like ‘What’s that?’” she says. “I wasn’t<br />
brave enough to make videos then,<br />
and I thought, ‘I’m creative, I love<br />
photos and writing, so I could<br />
probably write a blog.’ Of course<br />
“I thought, ‘I love<br />
photos and<br />
writing, I could<br />
write a blog’”<br />
I didn’t think anyone would read it.”<br />
She was working as an apprentice at<br />
an interior-design company at the<br />
time, but when she was made<br />
redundant and found herself folding<br />
T-shirts at New Look, she began to<br />
vlog. It was 2009. Three years earlier,<br />
Google had bought YouTube, which<br />
at that point was little more than an<br />
online version of You’ve Been Framed:<br />
a continuous loop of silly dog videos<br />
and cats on skateboards. By 2009,<br />
things were beginning to change,<br />
with YouTube positioning itself<br />
as more of an online TV service.<br />
And in order to do that, it needed<br />
social stars with universal appeal.<br />
Zoe’s first real success was a<br />
remarkably amateur video called<br />
60 Things In My Bedroom. In it, she<br />
sits in her childhood room, holding<br />
random items up to the camera –<br />
a cupcake candle, an umbrella, a<br />
framed photograph of her and her<br />
dad. There are no words, just lots<br />
of cute pouting and<br />
shoulder shrugging<br />
– oh, and a random<br />
boy sitting in the<br />
background (her friend<br />
Luis) tapping away on<br />
his laptop. It has had<br />
two million views<br />
to date. More videos<br />
followed – first, beauty<br />
and fashion hauls<br />
(where she showed<br />
viewers what make-up products<br />
and clothes she had bought), then<br />
product reviews, and much later<br />
came make-up tutorials.<br />
Within months she had 1,000<br />
subscribers to her channel. By 2013,<br />
that number was one million. In<br />
February this year, she had hit the<br />
10 million mark, making hers the<br />
fourth British channel to reach that<br />
milestone after One Direction, KSI and<br />
Adele. It’s now gone up to 11 million.<br />
Zoella has that rare thing that every<br />
marketeer across the land wants:<br />
the ability to speak to (and be heard<br />
by) young women. What she says <br />
COSMOPOLITAN · 37