MMI Team Member Handbook 05.19.2017

INTRODUCTION
If there is one thing we know how to do in the South, it’s how to make a guest feel welcome.
“Hospitality” goes beyond how we treat our guests, however. We make sure our Team Members,
Owners, and vendors all feel cared for, and we have the track records to prove it.
On May 19th, 1956, MMI opened its first property — a Holiday Inn in Meridian, Mississippi. It may seem
like a humble beginning, but this was just the first step down a long and successful road for Mike
Sturdivant, his uncle, J.C. Wilbourne, and his old Harvard Business School roommate, Earle Jones.
Looking back on our history, it seems fitting that MMI started by bringing together family and old
friends. Even then, MMI was a visionary company. Holiday Inn was a very young chain, but Mike saw
the potential for something huge. The industry has changed a lot since then, but some things have
stayed the same. MMI is still a leader and innovator in the industry and we still believe in good oldfashioned
Southern hospitality.
Today, MMI has grown into two distinct, yet fully interdependent and complementing divisions; MMI
Hotel Group and MMI Dining Systems. Together, the two divisions own, manage or serve over 50
locations in the Southeastern U.S. We’re happy to know that every day tens of thousands of guests can
experience the same comfort, satisfaction, and personal service that all started in one small hotel in
Meridian, Mississippi.
From the very beginning, MMI has been more than just a business. We were a family, first. Our business
has grown quite a bit since that first day in 1956, and our family has grown right along with it.
Handshakes are passed on and hugs run rampant, and as we continue to grow, we promise that this will
never change. It’s no secret that the Sturdivant and Jones families are undeniably indebted and highly
grateful to our extended family of MMI Team Members. We’ve been rewarded with amazing
commitment to our company, and we’re proud of the tenure of so many positions within the
organization.
Whether you have just joined our staff or have been with the MMI Family for a while, we are confident
that you will find our company a dynamic and rewarding place in which to work, and we look forward to
a productive and successful association. We consider the Team Members of MMI to be one of its most
valuable resources. This handbook has been written to serve as the guide for the employer/team
member relationship.
There are several things to keep in mind about this handbook. First, it contains only general information
and guidelines. It is not intended to be comprehensive or to address all the possible applications of, or
exceptions to, the general policies and procedures described. For that reason, if you have any questions
concerning eligibility for a particular benefit or the applicability of a policy or practice to you, you should
address your specific questions to Human Resources. Neither this handbook nor any other company
document confers any contractual right; either express or implied, to remain in the company's employ.
Nor does it guarantee any fixed terms and conditions of your employment. Your employment is not for
any specific time and may be terminated at will with or without cause and without prior notice by the
company, or you may resign for any reason at any time.
The procedures, practices, policies and benefits described here may be modified or discontinued from
time to time. We will try to inform you of any changes as they occur.
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