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2016 fall newsletter

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Constantly innovating for your success.<br />

Announcing<br />

Rental Expert v<strong>2016</strong><br />

We know, you’ve heard it a million times, but here at Point of Rental, we are constantly innovating for your success<br />

–which is why we are so excited to release what we’ve been working on for you! We are happy to announce the<br />

release of the <strong>2016</strong> version of Point of Rental, chock full of many updates to make your life easier. Thank you for all<br />

of your valuable suggestions and feedback that has helped us make this version even better. You can find a full list<br />

of the new updates in NetHelp, but here are some of our favorites!<br />

5<br />

Contract Fulfillment Update<br />

There are several updates to Contract Fulfillment to make<br />

your day easier. First, you now have the ability to over-prep<br />

for an order by including extras such as bags for linens.<br />

This will keep track of the actual quantity you send out and<br />

make sure you get it back. In addition, two menu options<br />

have been added to the Right Click of the Fulfillment tab:<br />

Sell Missing/Damaged Items and Sell All Missing Items.<br />

These will do an asset sale of the quantity that was missing<br />

on the contract. Contract Fulfillment now allows you to<br />

use RFID directly to scan items in or out. Utilizing an RFID<br />

scanner to read large quantities of items, such as a pile of<br />

RFID tagged linens, an employee simply waves the wand<br />

over the pile to automatically return items. In addition,<br />

Contract Fulfillment has two new scan methods to help<br />

you return everything on the appropriate contract. If a<br />

customer brings in multiple items, the employee can use<br />

the blind scan mode by simply hovering the RFID wand<br />

over the items and Contract Fulfillment will automatically<br />

return them to the correct contract. A double blind scan<br />

mode is also available for when multiple items are returned<br />

at one time. When items are scanned in this mode,<br />

Contract Fulfillment automatically pulls up the correct<br />

customer orders and returns the items to the corresponding<br />

contracts. Finally, Close All Fulfilled Items will look at all<br />

of the items that have been returned from Fulfillment and<br />

close them, making sure everything has been counted.<br />

Self Service<br />

There is now a self-service option for employees, which<br />

will allow them to make changes to their own account<br />

information instead of having to rely on workers in the<br />

back office to do this for them. A new option for Operator<br />

Information now allows an employee to set their own email,<br />

cell phone, and desired contact method. In addition, they<br />

will be able to change their own password and even reset<br />

their password if need be. Now that one forgetful employee<br />

(and we know there’s always one) won’t have to bother the<br />

back office every day when he needs to log-in.<br />

POINTOFRENTAL.COM / FALL <strong>2016</strong>

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