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Opinion: ISO 22316 Security and Organisational Resilience (Part Two)<br />

with no gaps or overlaps, rather than in<br />

relatively closed silos, creating an environment<br />

for Brexit and other major programmes.<br />

Continual improvement<br />

No organisation has faced Brexit before and it’s<br />

fair to assume that, while some larger firms’<br />

management systems architecture will<br />

accommodate it as just another major change,<br />

the experience will be very new for others. Most<br />

who decide to act in a structured way will<br />

establish a project whose remit and execution<br />

will evolve sporadically, improving only when<br />

driven to do so or when an idea emerges.<br />

Continual improvement is a mindset that<br />

accepts we can always do things better and this<br />

applies particularly to resilience. It means we<br />

systematically and intentionally keep improving<br />

the context model, quality of information and<br />

each of the other attributes listed.<br />

A simplified framework applying this for<br />

Brexit might include making innovation and<br />

improvement part of the strategy and habitual,<br />

regularly scanning for changes and<br />

accommodating them by adapting the strategy,<br />

planning improvements, assigning resources<br />

and making them happen and carrying out<br />

regular reviews while also monitoring what has<br />

been achieved against goals set.<br />

Change drives risk and resilience. If things<br />

didn’t change, equipment would never wear<br />

out, rainfall would be standard and Brexit<br />

wouldn’t happen. Some changes we can<br />

anticipate and plan for, others come out of the<br />

blue or must be imagined because they’re<br />

outside of our experience. In any case,<br />

anticipation and readiness is preferable. The<br />

degree to which we develop and systematise<br />

this will influence our adaptive resilience.<br />

As we’ve seen, Brexit is far from a<br />

straightforward change. It means we need a<br />

mechanism that ensures we’re not surprised or<br />

shocked by what it brings, leaving us wellplaced<br />

to respond and continue with business.<br />

Steps that we can take to build this adaptive<br />

capability might include regularly updating the<br />

context model and using it to look ahead while<br />

scanning for change, modelling change<br />

scenarios and developing response tactics for<br />

those that seem likely, exploring alternatives as<br />

well as ways to deliver on commitments, dual<br />

suppliers and diversifying, planning to respond<br />

and absorb the shock of unexpected<br />

announcements, influencing changes before<br />

and after they materialise and being ready to<br />

adapt without impacting delivery or<br />

compromising vision or core values.<br />

At the headline level, Brexit now seems a<br />

certainty. At almost every other level, though,<br />

the potential remains for surprise. No-one can<br />

be certain how it will unravel, either globally,<br />

nationally or at the organisation level. Our<br />

choices are to either move with the herd and<br />

hope to arrive intact or seize the initiative by<br />

becoming proactive, adaptive and influential.<br />

Contributory factors<br />

The nine attributes focused upon in Part One<br />

and in this month’s article tell us what we<br />

should expect of a resilient organisation. Part 6<br />

of ISO 22316 explains how we can evaluate<br />

these capabilities for ourselves and offers a<br />

governance framework with which to do this.<br />

Again, there’s little if any practical guidance<br />

here to help you decide on acceptable levels of<br />

attainment for each attribute, or a detailed<br />

explanation of how to bring about<br />

improvements in each as this must be<br />

determined by the host organisation.<br />

Apply this framework for Brexit and you<br />

derive a management system that converges on<br />

targets set by top management for each of the<br />

resilience attributes. It – ie the system – needs<br />

to be delivered by a programme or an existing<br />

compatible process that’s kept running for the<br />

duration of Brexit. Delivered as described, it<br />

should continually evolve to track Brexit’s<br />

changing shape and improve such that it aligns<br />

with the organisation’s Brexit-specific and<br />

general resilience objectives or success criteria.<br />

To make it work, you need to set your own<br />

attribute targets and thresholds and monitor<br />

and measure your performance against them.<br />

“Where Brexit’s concerned, and perhaps generally<br />

speaking, intelligence drives resilience. Clearly, we need to<br />

respond acceptably quickly to all kinds of change”<br />

15<br />

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