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In the Spotlight: ASIS International UK Chapter<br />

Security Management Academy’s parent<br />

company, the Chelsea Group, runs a number of<br />

very large projects in some very dangerous<br />

areas, primarily in the Middle East and Africa,<br />

and we’ve seen the principles work in practice.<br />

Believe me, if your life depends on the early<br />

detection of abnormal behaviour exhibited by a<br />

driver approaching a road block in Iraq or<br />

Afghanistan, then you do find yourself looking<br />

very closely indeed.<br />

We’ve adapted these detection techniques for<br />

the current UK threat environment and are<br />

delivering short and focused training to<br />

companies using similar risk containment<br />

principles based on behavioural profiling and<br />

early alert. There’s reassurance that the<br />

necessary measures will not be difficult to<br />

implement, nor the associated training too<br />

onerous for security staff to assimilate.<br />

Ability to observe<br />

While the technique can be taught, the aptitude<br />

of security staff not only to assimilate the<br />

training, but also to apply the technique is<br />

wholly and importantly dependent upon their<br />

ability to observe.<br />

For those of us former police or servicemen<br />

who have worked on surveillance or<br />

reconnaissance patrols, the ability of an<br />

individual officer to truly ‘read the street’ is a<br />

relatively rare art. Typically, it’s very much the<br />

case that only certain officers have this innate<br />

skill. There are those who can scan a busy<br />

street or a railway station and intuitively detect<br />

different body types or unusual activity and<br />

there are those who cannot, no matter how<br />

long they ight diligently stare into the space.<br />

Therefore, there will only be certain security<br />

personnel who possess this ability and they will<br />

need to be identified through training and<br />

assessment, rather than trial and error, if their<br />

function is to be truly effective.<br />

We’re often asked how best to identify these<br />

key individuals such that companies can put<br />

them forward for training. It’s a perfectly<br />

reasonable question to pose, you might think.<br />

However, the only really effective means of<br />

selection is through practical role-play. To avoid<br />

a classic ‘chicken and egg’ situation, companies<br />

will need to put a number of their security staff<br />

through the process in order to find out who’s<br />

good at ‘reading the street’ and, just as<br />

importantly, who isn’t.<br />

Make no mistake, the job involves full-on<br />

surveillance which will challenge even the most<br />

diligent of operators, with long spells of<br />

boredom interspersed by false alarms and<br />

frequent interruptions, so these individuals will<br />

need to be carefully chosen if they’re to be<br />

effective. Once the ‘gifted’ individuals are<br />

identified, they can then be taken to the next<br />

stage of learning before eventually being<br />

deployed as part of the security team.<br />

Composition of the team<br />

The ideal structure of an effective commercial<br />

security operation will include a specialist<br />

detection and response team with observers<br />

and responders clearly identified, properly<br />

trained and working in close unison for best<br />

effect. They will rehearse regularly and ensure<br />

that the gap between the identification of<br />

abnormal behaviour in the street and the<br />

sounding of an alert is as small as possible,<br />

enabling the response team to sweep up their<br />

staff and customers and move them, at a brisk<br />

jog, to a previously identified safe haven.<br />

Rather than ‘Run, Hide, Tell’ I would suggest<br />

that ‘Spot, Sweep, Secure’ would be a worthy<br />

commercial equivalent. You read it here first. I<br />

would hope that, even if they don’t necessarily<br />

appreciate this strapline, security companies<br />

might take on board the subtle shift in<br />

emphasis from prevention to detection, putting<br />

into action the necessary selection and training<br />

required to establish effective countermeasures<br />

in the light of the current – and very<br />

real – threats posed by today’s terrorists.<br />

*TheSMA is one of ASIS UK’s<br />

recognised training partners<br />

for the Certified Protection<br />

Professional (CPP), Physical<br />

Security Professional (PSP)<br />

and Professional Certified<br />

Investigator (PCI)<br />

qualifications<br />

“If any one of a number of unhinged social outcasts with<br />

little or no history of wrongdoing decides to rent a transit<br />

van and drive it into a crowded street market, there’s<br />

nothing we can do to prevent such an attack”<br />

51<br />

www.risk-uk.com

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